Company: Black Tie Recruitment

Job description:

  • Increase turnover (Topline Revenue) and grow market share through new business acquisition, ie: acquire new customers, new commodities and new service offerings.
  • Manage, maintain and develop a base of existing customers by building relationships across all levels of the buying unit.
  • Integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time, ideal solutions for the satisfaction of customers immediate and future needs.
  • Exceed Monthly New Business Acquisition targets
  • Acquisition of new customers and market share
  • Generate sales leads through Cold Calling, Referrals, Networking and other tactics to secure new business opportunities
  • Actively qualify and pursue all sales leads and referrals to acquire new customers
  • Customer presentations on various service offerings
  • Negotiate with customers and prospective customers as per price guidelines, to maximise profit
  • Track market and competitor changes to identify growth opportunities and mitigate potential risks
  • Work closely with the operations team to ensure industry leading service delivery
  • Structured customer onboarding, internally and externally, adhering to SOP, SLA, KPI and RFQ requirements
  • Maintain CRM tool, including but not limited to client interactions, sales activities and sales pipeline
  • Constantly develop and broaden both industry and general knowledge in an effort to better engage customers and match logistical services to their needs.
  • Handle customer complaints professionally to preserve the companys reputation
  • Retention and development of existing customers and their share of wallet

-Matric / Grade 12 / NQF4 Commercial degree-Valid Drivers Licence and own Transport-At least five years’ sales experience in the Logistics and / or Clearing and Forwarding industry-Confident and Assertive-Able to manage conflict and overcome objections-Ability to cold call, build a good rapport with clients, problem solve and find a practical-solutions and work independently-Excellent communication skills in English (written and verbal)-Excellent interpersonal and problem-solving skills-Ability to handle rejection and stress in soliciting customers-Computer literate (MS Office, ERP Systems, CRM)-Report Writing and Presentation Skills-Excellent Negotiation Skills-Proven track record of exceeding revenue targets (payslips showing commission earnings)-Demonstrable understanding of the Logistics and / or Clearing and Forwarding industry-Above average knowledge and understanding of supply chains-Ability to sell on value and relate customer needs to service offerings-Above average hunter vs farmer balance3.2 Desired Requirements-Contract negotiation and management experience-Experience dealing with bonded cargo and the various customs requirements and implications-Knowledge of 3PL, 4PL and 5PL solutions-Established network of customers to engage and target

Expected salary: R45000 – 50000 per month

Location: KwaZulu-Natal

Job date: Thu, 29 Feb 2024 23:24:56 GMT

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