Job title: Patient Access Scheduler 2, Miami Cancer Institute, FT, Varies
Company: Baptist Health South Florida
Job description: The incumbent will be responsible for scheduling patient appointments (diagnostic, surgical, therapy, physician office visits, and other procedures/treatments). Obtains and verifies necessary demographic and insurance information. Registers patients and enters data into scheduling system. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics. Assist in supporting go lives and different departmental initiatives, including onboarding and training team members. Participate in departmental committees/champion opportunities. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Estimated pay range for this position is $18.05 – $21.84 / hour depending on experience.QualificationsHigh School Diploma, Certificate of Attendance, Certificate of Completion, GED or experience required.For internal staff: A minimum of 1 year Patient Access experience and has demonstrated the ability to independently perform all functions within the Level 1 job description. Meets/exceeds BHSF registration accuracy and productivity standards for at least the most recent 6 months. Exceeds departmental KPIs. Maintains a positive attitude, is self motivated, and encourages others. Identified as a team player and cross trained in multiple areas/product lines/practices to substitute all staff positions as needed. For external staff:Associates Degree preferred with 1 year Patient Access experience, or 2 years experience in lieu of degree. Complete and pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure including medical necessity compliance guidelines. Understanding of insurance contracts and scheduling guidelines/protocols, Microsoft Office products and knowledge of EMR applications, etc. Knowledge of medical terminology.
Expected salary: $18.05 – 21.84 per hour
Location: Miami, FL
Job date: Sun, 17 Mar 2024 02:11:49 GMT
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Patient Access Scheduler 2, Miami Cancer Institute, FT, Varies
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