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Corporate Information Officer


Job title: Corporate Information Officer

Company: Knox City Council

Job description: Your new role

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The Corporate Information Officer is responsible for a range of records and internal customer service functions. These include responding to records requests, opening and triaging incoming mail, scanning hard copy documents, registering hard copy records and emails into Knox’s records management system KX and archiving tasks.

You will liaise with internal customers and external stakeholders and make a difference daily by providing support and advice across a range of records functions. You will report to the Head of Corporate Information and work collaboratively with the Corporate Information team.

This is a permanent part-time role of 30.4 hours (4 days) per week based at our Civic Centre, however, we can offer a range of flexible work options for the right candidate, including negotiating start and end times and days of work.

This is a Band 4 classified role, remuneration will be $69,307.00 – $73,819.44 (pro-rata for part time) (depending on experience) plus superannuation in accordance with the Superannuation Guarantee.

What you will need to thrive

The key selection criteria for this role are:

  • Demonstrated knowledge of the Public Records Act 1973, supporting PROV Standards, Specifications, Guidelines and Advices.
  • Demonstrated application of records management policies and procedures.
  • Demonstrated archiving experience in the application of PROV Retention and Disposal Schedules.
  • Demonstrated experience with an electronic document records management system (EDRMS) and proficiency in the use of desktop based office applications.
  • Demonstrated experience in the handling, processing and distribution of all inward and outward mail items.
  • Demonstrated capacity to work effectively and contribute to a positive team environment.
  • Excellent customer service skills and attention to detail.

How to apply

Please provide a resume and brief cover letter addressing the ‘what you need to thrive’ section from the position description to outline how your experience and skills relate to the role.

Review the full position description now via our Knox City Council Careers Page.

For further information on this role please contact Fleur Watters or on 9298 8021.

Apply by: 21/03/2024 at 11:45pm

Please note: Candidates will be shortlisted as applications are received and this role may close earlier than the anticipated closing date.

Why Us

At Knox, making a difference to others and our community is at the heart of everything we do. We are inspired by empowering our community inside and out to thrive and prosper through living our values. We support hybrid and flexible working and embrace diverse and inclusive environments. We succeed by recruiting for excellence through investing in our people, encouraging their unique talents and supporting them to bring their whole selves to work.

We believe in our people and provide a supportive, driven and inclusive culture we are proud of, that focuses on wellbeing.

Beyond that, we also offer:

  • accrued days off for full time employees;
  • growth and learning opportunities;
  • career development;
  • reward and recognition programs; and,
  • a supportive Employee Assistance Program.

As an employee (in accordance with Knox City Council’s Covid-19 Vaccination Policy) you may be required to provide evidence that you are compliant with the vaccination requirements prior to commencement. It is highly recommended that all Council staff are vaccinated.

To view the inherent requirements for this position please see attachment below.

Knox Council is an Equal Opportunity Employer ensuring a Child Safe environment that is committed to providing a workplace that embraces diversity and inclusion. We are committed to a positive, barrier-free recruitment process. If you have any support or access requirements, we encourage you to advise us at the time of application.

Knox City Council has zero tolerance for child abuse and all forms of harm to children. All children and young people who access our services, programs, events and facilities have the right to feel safe and be safe. This includes spaces owned or managed by Council. We take the wellbeing and safety of children and young people in our care seriously. We maintain a child safe organisation by embedding the protection of children into everyday thinking and practice. All Knox City Council employees, contractors and volunteers are responsible for ensuring children and young people are valued, heard and protected from abuse.

Knox City Council acknowledges our offices are located on the traditional lands of the Wurundjeri Woi-wurrung and Bunurong people of the Kulin Nation.

Expected salary: $69307 – 73819.44 per year

Location: Knox City, VIC

Job date: Fri, 15 Mar 2024 01:48:15 GMT

Apply for the job now!