Job title: Technical Systems Engineer, Network Academy AMER
Company: Cisco Systems
Job description: Who You’ll Work With:Cisco Networking Academy is an IT skills-to-jobs program offering digital skills training through strong public-private partnerships, high-quality curriculum, and inclusive workforce development programs. Networking Academy is one of the longest-running, purpose-driven digital skills programs in the world. Since 1997, Networking Academy has trained 20.5 million global learners through 11,700 academies and 29,700 instructors with learners in 190 countries. In the United States, 93% of students who took Cisco certification courses obtained a job and/or educational opportunity based on surveys since 2005-FY2023.What You’ll Do:This is an exciting new opportunity to drive key initiatives for Cisco. In support of these efforts, we are seeking a Technical Systems Engineer, Networking Academy for United States. This role will report to the DIO Director for North America, and the position will have the following duties and responsibilities:
- Act as Technical Assistant for NetAcad US and Technical Consultant with CDA US
- Serve as liaison with the SE and Cybersecurity teams
- Build and maintain critical stakeholder relationships
- Conduct Instructor Trainer Qualification process in the region
- Develop and deliver technical presentations and workshops in Cisco conferences and online virtual seminars
- Collaborate with Instructor Trainers to ensure effective implementation of instructor training and retooling
- Support Academic Partners for the successful implementation of program development activities that support long term sustainability (e.g. Events, conferences, skills competitions and other)
- Assist in ongoing operational support of curriculum release to include the addition of new tools, learning aids, etc.
Who You are:Your Minimum Qualifications:
- Experienced member of Networking Academy Community
- Cisco® CCNA R&S Certification or equivalent competence or higher
- Knowledge and experience in CCNA R&S, CCNA Cybersecurity Operations, CCNA Security, CCNP R&S and programming
Our Preferred Qualifications:
- Exceptional communication skills (presentations, teaching, etc.)
- Excellent PR and positive customer service attitude
- Ability to prioritize issues effectively and meet deliverable timelines
- Excellent problem-solving skills and ability to tackle complex technical issues
- Independently working in a team, with a flexible approach, problem solving skills, dynamic and with ambitious spirit. High ethical standard
- Fluency in English, other languages a plus
- Willingness to travel within United States
- Previous experience of teaching in IT educational programs and projects in the private and/or public sector, preferred
- Experienced user of virtual communication tools (WebEx, etc.), preferred
- Familiar with distance learning tools and creating distance courses, preferred
Why Cisco?#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCiscoWho You’ll Work With:Cisco Networking Academy is an IT skills-to-jobs program offering digital skills training through strong public-private partnerships, high-quality curriculum, and inclusive workforce development programs. Networking Academy is one of the longest-running, purpose-driven digital skills programs in the world. Since 1997, Networking Academy has trained 20.5 million global learners through 11,700 academies and 29,700 instructors with learners in 190 countries. In the United States, 93% of students who took Cisco certification courses obtained a job and/or educational opportunity based on surveys since 2005-FY2023.What You’ll Do:This is an exciting new opportunity to drive key initiatives for Cisco. In support of these efforts, we are seeking a Technical Systems Engineer, Networking Academy for United States. This role will report to the DIO Director for North America, and the position will have the following duties and responsibilities:
- Act as Technical Assistant for NetAcad US and Technical Consultant with CDA US
- Serve as liaison with the SE and Cybersecurity teams
- Build and maintain critical stakeholder relationships
- Conduct Instructor Trainer Qualification process in the region
- Develop and deliver technical presentations and workshops in Cisco conferences and online virtual seminars
- Collaborate with Instructor Trainers to ensure effective implementation of instructor training and retooling
- Support Academic Partners for the successful implementation of program development activities that support long term sustainability (e.g. Events, conferences, skills competitions and other)
- Assist in ongoing operational support of curriculum release to include the addition of new tools, learning aids, etc.
Who You are:Your Minimum Qualifications:
- Experienced member of Networking Academy Community
- Cisco® CCNA R&S Certification or equivalent competence or higher
- Knowledge and experience in CCNA R&S, CCNA Cybersecurity Operations, CCNA Security, CCNP R&S and programming
Our Preferred Qualifications:
- Exceptional communication skills (presentations, teaching, etc.)
- Excellent PR and positive customer service attitude
- Ability to prioritize issues effectively and meet deliverable timelines
- Excellent problem-solving skills and ability to tackle complex technical issues
- Independently working in a team, with a flexible approach, problem solving skills, dynamic and with ambitious spirit. High ethical standard
- Fluency in English, other languages a plus
- Willingness to travel within United States
- Previous experience of teaching in IT educational programs and projects in the private and/or public sector, preferred
- Experienced user of virtual communication tools (WebEx, etc.), preferred
- Familiar with distance learning tools and creating distance courses, preferred
Why Cisco?#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCiscoMessage to applicants applying to work in the U.S. and/or Canada:When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate’s hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:.75% of incentive target for each 1% of revenue attainment up to 50% of quota;1.5% of incentive target for each 1% of attainment between 50% and 75%;1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Expected salary: $90000 – 123200 per year
Location: Atlanta, GA
Job date: Tue, 19 Mar 2024 23:00:14 GMT
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