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Team Leader – Palace Lounge


Job title: Team Leader – Palace Lounge

Company: Jumeirah

Job description: Team Leader – Palace LoungeJob Overview
Jumeirah Al Qasr is currently hiring a **Team Leader** to join its prestigious Palace Lounge team in Dubai, UAE. This leadership role is ideal for hospitality professionals with luxury service experience, aiming to step up into a supervisory position within one of the region’s most iconic resorts.Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Lounge Operations
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full TimeJob Overview
As a Team Leader in the Palace Lounge, you will manage day-to-day operations, ensure team coordination, and uphold Jumeirah’s service standards. You will also handle guest satisfaction, assist with administrative duties, and guide a multicultural team toward delivering five-star experiences to UAE-based and international clientele.Key Responsibilities

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  • Supervise the Palace Lounge\’s daily functions, ensuring smooth service across shifts
  • Conduct pre-shift briefings and ensure team members are informed of updates and guest expectations
  • Monitor team performance, conduct quality checks, and maintain service standards
  • Address guest inquiries and concerns professionally and escalate complex issues when needed
  • Maintain accurate records, prepare shift reports, and perform routine service audits
  • Foster a guest-focused environment and lead by example with professionalism and hospitality excellence

Job Requirements

  • 1-2 years of experience in a similar role at a luxury 5-star property
  • UAE work experience preferred but not mandatory
  • Fluency in English; Russian or another European language is an advantage
  • Proficiency in Microsoft Office and Opera PMS (Cloud)
  • Strong leadership, problem-solving, and customer service skills
  • Ability to thrive in a fast-paced, multicultural work environment

What We Offer

  • Competitive tax-free salary in AED
  • Company-provided accommodation and annual airfare
  • Complimentary duty meals and uniform laundry services
  • Discounted hotel stays and F&B across Jumeirah properties
  • Comprehensive health coverage including life insurance
  • Ongoing training and strong career growth opportunities within Dubai’s top hospitality employer

About the Company
**Jumeirah Al Qasr**, part of the renowned **Madinat Jumeirah** resort, blends Arabian royal elegance with world-class service. As a member of **Dubai Holding**, **Jumeirah Group** leads the luxury hospitality sector in the UAE and globally. The Palace Lounge offers an exclusive experience to VIP guests, and joining its team means being part of a brand that defines luxury, innovation, and service excellence across the Middle East and beyond.Job Title Team Leader – Palace Lounge
Job Description Team Leader – Palace LoungeJob Overview
Jumeirah Al Qasr is currently hiring a **Team Leader** to join its prestigious Palace Lounge team in Dubai, UAE. This leadership role is ideal for hospitality professionals with luxury service experience, aiming to step up into a supervisory position within one of the region’s most iconic resorts.Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Lounge Operations
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full TimeJob Overview
As a Team Leader in the Palace Lounge, you will manage day-to-day operations, ensure team coordination, and uphold Jumeirah’s service standards. You will also handle guest satisfaction, assist with administrative duties, and guide a multicultural team toward delivering five-star experiences to UAE-based and international clientele.Key Responsibilities

  • Supervise the Palace Lounge\’s daily functions, ensuring smooth service across shifts
  • Conduct pre-shift briefings and ensure team members are informed of updates and guest expectations
  • Monitor team performance, conduct quality checks, and maintain service standards
  • Address guest inquiries and concerns professionally and escalate complex issues when needed
  • Maintain accurate records, prepare shift reports, and perform routine service audits
  • Foster a guest-focused environment and lead by example with professionalism and hospitality excellence

Job Requirements

  • 1-2 years of experience in a similar role at a luxury 5-star property
  • UAE work experience preferred but not mandatory
  • Fluency in English; Russian or another European language is an advantage
  • Proficiency in Microsoft Office and Opera PMS (Cloud)
  • Strong leadership, problem-solving, and customer service skills
  • Ability to thrive in a fast-paced, multicultural work environment

What We Offer

  • Competitive tax-free salary in AED
  • Company-provided accommodation and annual airfare
  • Complimentary duty meals and uniform laundry services
  • Discounted hotel stays and F&B across Jumeirah properties
  • Comprehensive health coverage including life insurance
  • Ongoing training and strong career growth opportunities within Dubai’s top hospitality employer

About the Company
**Jumeirah Al Qasr**, part of the renowned **Madinat Jumeirah** resort, blends Arabian royal elegance with world-class service. As a member of **Dubai Holding**, **Jumeirah Group** leads the luxury hospitality sector in the UAE and globally. The Palace Lounge offers an exclusive experience to VIP guests, and joining its team means being part of a brand that defines luxury, innovation, and service excellence across the Middle East and beyond.
Post DetailsJob Start Date
Salary from 7000.00
Salary to 9000.00
Number of Vacancies 1
Location –Location City DubaiDesired Candidate’s Profile
Gender No Preference
Nationality
Candidate Current Location

Expected salary: 7000 – 9000 per month

Location: Dubai

Job date: Thu, 29 May 2025 22:53:42 GMT

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