Job title: Team Leader – Inbound
Company: Sundus Recruitment Services
Job description: JPC – 4743 – Team Leader – Inbound
Location: Abu Dhabi
Qualification: Bachelors Degree
Total Experience: 3-6 years
Position Type: Contractual
Language Proficiency: BilingualJob Responsibilities:
Manage and lead a team of Call Center Agents in driving performance based on
the KPIs set and ensuring efficiency and effectiveness.
▪ Work closely and coordinate with the Call Center Operations team on matter
relating directly to the efficiency and daily operations management
▪ Ensure regular update of performance with subordinates, peers and line
manager(s).
▪ Ensure Team work at all levels.
▪ As a daily routine allocate work and supervise the Call Centre Agent’s activities
for timely results for both the customers and other relative
departments/branches. Informally coach and guide staff for better performance
Expected salary: 9000 – 10000 per month
Location: Abu Dhabi
Job date: Fri, 02 May 2025 04:53:57 GMT
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Team Leader – Inbound
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