Job title: Student and Academic Administration Officer
Company: The University of Queensland
Job description: Plan for your future with a generous 17% superannuation allowance
Generous parental leave provisions – up to 26 weeks paid leave
Belong to a vibrant community where your work genuinely makes an impact
Based at our picturesque and vibrant
About UQ
As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions are valued and a range of are available, such as:
26 weeks paid parental leave or 14 weeks paid primary caregiver leave
17% superannuation contributions
17.5% annual leave loading
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
On campus childcare options
Cheap parking (from just $5.75 a day)
Salary packaging options
About This Opportunity
We are seeking a motivated, energetic, and organised Student and Academic Administration Officer in the School of Electrical Engineering and Computer Science to provide high quality customer service through the delivery of friendly, helpful, accurate, and informative advice and services to students, professional and academic staff. Working in a team environment, this position is responsible for completing a diverse range of administrative processing tasks and associated day-to-day problem resolution and maintenance of administrative systems in support of the teaching and learning activities of the school.
Key responsibilities will include but are not limited to:
Student and Academic Administration Primary Focus
Provide timely and accurate information to students, staff and other stakeholders within the University policies and procedures framework, guidelines and relevant legislation.
Undertake student administration tasks including:
Monitor and respond to incoming School enquiries to ensure all enquiries are satisfactorily answered within set targets;
Provide accurate and timely advice to current and prospective students relating to their study including arranging academic advising appointments;
Processing of student administrative requests including late enrolment, extension request, deferred examination and remark;
Organisation of student cohort activities including Student Consultative events and School thesis seminars.
Undertake academic administration tasks including updating electronic course profiles, production of examination papers and other activities associated with examinations, grade uploads and amendments.
General
Provide secretarial services to School Committees as required and other student and staff meetings, including preparation of agendas and minutes, draft reports and submissions and take other action as required on behalf of the Chair;
Maintain School records, procedures and other internal databases;
Assist with the implementation and review of strategies and work practices which will improve workflow, efficiency and effectiveness of Student Administration.
Note: leave restrictions as follows:
From the end of January until the 3rd week of semester 1
From 2 weeks prior to semester 2 until the 3rd week of semester 2
During the week following the final exam period in Semesters 1 and 2
This is a full-time continuing position.
At HEW level 5, the full-time equivalent base salary will be in the range $77,396.47 – $86,029.78, plus a generous super allowance of up to 17%. The total FTE package will be up to $90,553.87 – $100,654.84 annually. As this role is covered by an Enterprise Agreement, you will also receive regular remuneration increases – at least once a year.
About You
An undergraduate degree in a relevant area or an equivalent combination of relevant experience and/or education/training with a commitment to and enthusiasm for the provision of excellent client service.
Sound knowledge and understanding of administrative processes related to student and academic administration or previous relevant experience which demonstrates the capacity to rapidly acquire and apply such knowledge in line with University policy and procedure
Proven ability to work effectively in both a team environment, and independently with a customer service focus, as well as the ability to organize and prioritise workload to meet regular and conflicting deadlines.
High level of written, oral and interpersonal communication skills including the ability to communicate effectively with a wide range of individuals including students, co-workers, and senior staff of the University.
Proven ability to identify problems and propose innovative solutions using initiative and sound judgement.
Demonstrated computer literacy skills with a high degree of attention to detail and accuracy.
Experience working in an area of student or academic administration in a university or other educational provider would be highly regarded
In addition, the following mandatory requirements apply:
Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
Questions?
For more information about this opportunity, please contact Karen Kinnear at
For application queries, please contact stating the job reference number (below) in the subject line.
Want to Apply?
All applicants must upload the following documents in order for your application to be considered:
Cover letter addressing the ‘About You’ section
Resume
Other Information
At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on . We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in the broader community, whether that be , , , , or . Accessibility requirements and/or adjustments can be directed to .
If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.
Applications close Tuesday 26th March 2023 at 11.00pm AEST (Job Reference Number – R-36656).
Expected salary: $77396.47 – 86029.78 per year
Location: Queensland
Job date: Wed, 13 Mar 2024 05:29:06 GMT
Apply for the job now!