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Service Manager -Hospitality Operations


Job title: Service Manager -Hospitality Operations

Company: Innovations Group

Job description: Responsibilities:To plan, organize and coordinate regarding all the internal trainingsPreparing Training Material / PresentationsTo audit the trainingsTo release Quarterly Training calendar to all the sectionTo prepare the TNA for the Venue Operation – HospitalityTo coordinate with HR regarding the external trainings, nominations, attendance, and certificate distributionTo coordinate with HR and BU Head for scheduling and planning Management TrainingsTeam members development and satisfactionPlan and organise the Reward programme for the team membersTo lead the internship Hospitality Operations programme including training / performance feedback and educational sessionsTo conduct Induction for the new joinersTo prepare monthly Audit Schedule and submit to DirectorTo conduct Audits in Wedding / OSC / MICE events and share the ReportTo keep the Audit tracker updated on monthly basis and share with the line managerTo support in operation as and when required for large eventsFollow & implement the Client Policies, Procedures and Guidelines.Protect All Client Assets during event within or outside ClientRequired Skills:Hotel Management Graduate or Diploma in Hospitality Or 2 years training experience in Hospitality Industry2 years’ experience in F&B Operation at similar level of establishment2 years training experience in Hospitality Industry in similar type of establishmentExcellent written and verbal communication SkillsExcellent presentation and Briefing SkillsLeadership SkillsMotivational SkillsPlanning SkillsAttention to detailDecision MakingSelf-Organization and Time Management SkillsExcellent English Language SkillsCertified Hospitality Training (Preferred)Communication / Briefing

Expected salary: 13000 per month

Location: Dubai

Job date: Wed, 25 Sep 2024 06:21:54 GMT

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