Job title: Service Manager (Automotive)
Company:
Job description: Are you a dynamic professional ready to lead and grow within the automotive service industry? Our dealership, the exclusive distributor of a car brand in Dubai, is seeking an experienced Service Manager to join our team.Key Responsibilities
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- Performance Management: Develop KPIs, monitor performance, and implement corrective actions to achieve departmental goals.
- Workshop Improvement: Analyze and improve procedures to enhance workshop efficiency and customer satisfaction.
- Team Leadership: Ensure adequate staffing, facilitate onboarding, and provide regular feedback to foster team development.
- Customer Relations: Build and maintain strong relationships with customers, ensuring high levels of satisfaction.
- Asset Management: Oversee the maintenance of tools, equipment, and materials in the service area.
- Training & Development: Organize training sessions and coach team members to improve job performance.
- Financial Oversight: Manage the P&L of the branch, monitor financial KPIs, and ensure long-term profitability.
- Marketing Involvement: Contribute to marketing strategies to attract customers and build healthy business relationships.
- Productivity Monitoring: Scrutinize technician productivity and address inefficiencies.
What We Offer
- Competitive salary of AED 15,000–20,000.
- Opportunity to lead a growing service department for leading automotive brands.
- Professional development and career growth in a dynamic environment.
Expected salary: 15000 – 20000 per month
Location: United Arab Emirates
Job date: Sat, 04 Jan 2025 06:04:05 GMT
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