Sales Support Engineer

Job title: Sales Support Engineer

Company: ManpowerGroup

Job description: Key Responsibilities:· Technical Support: Assist the sales team with technical aspects of telecom/industrial test & measurement equipment and Fiber Optic related tools and equipment, providing in-depth product knowledge and addressing customer queries.· Proposal Development: Prepare technical proposals, quotations, and documentation, ensuring that all client needs and technical specifications are met.· Customer Communication: Liaise with customers to understand their requirements, offering solutions and support throughout the sales process.· Product Demonstrations: Conduct product demonstrations and presentations to clients, highlighting key features, benefits, and technical capabilities.· Sales Coordination: Work closely with the sales team to ensure smooth order processing, including coordinating with logistics, inventory, and finance teams.· Market Research: Assist in identifying potential new clients and emerging markets by researching industry trends and competitor products.· After-Sales Support: Provide post-sale support to ensure customer satisfaction, including troubleshooting and technical assistance where necessary.· Reporting: Maintain and update sales reports, customer databases, and product documentation to support the sales pipeline.· Cross-Department Collaboration: Collaborate with Finance, Supply chain, and customer service teams to relay customer feedback and technical requirements.· Training & Development: Stay updated on new products and technologies, and participate in ongoing training to improve technical and sales skills.Qualifications:· Bachelor’s degree in Engineering (Electrical, Electronics, Telecommunications, or related discipline).· 3-5 years of experience in sales support within the Telecom/Industrial Test & Measurement Equipment industry.· Strong technical knowledge of test and measurement equipment used in telecom or industrial applications.· Excellent communication and interpersonal skills to interact effectively with clients and internal teams.· Ability to interpret technical data and specifications to provide accurate and relevant information to clients.· Strong organizational skills and attention to detail.· Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with CRM software is preferred.Preferred Skills:· Experience in RF (Radio Frequency) testing or network analysis equipment.· Knowledge of industry standards and regulatory requirements in telecom or industrial sectors.· Familiarity with Fiber Optic Cable Splicing equipment and related tools· AutoCAD, MATLAB, or other engineering software is an added advantage.· Multilingual capabilities are a plus.Remuneration· Up to AED 7000 with family StatusPlace of Posting· Dubai

Expected salary: 7000 per month

Location: Dubai

Job date: Sun, 20 Oct 2024 03:56:17 GMT

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