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Relief Reservationist – Mossel Bay, Western Cape

Job title: Relief Reservationist – Mossel Bay, Western Cape

Company:

Job description: Hospitality and Outdoor – New Vacancy – Relief Reservationist / Receptionist

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Game Lodge – Mosselbay, Western Cape

Requirements

A candidate from the Western Cape would receive preference.

Front of House experience at a 4 or 5 star establishment

Minimum of 2-3 years’ Hospitality experience in a similar position.

Excellent command of the English Language (verbal & written)

High level of telephone etiquette & excellent all-round communication skills

Contactable references

Description

Greet guests over the phone/ in person in a friendly, courteous manner.

Dealing with incoming enquiries regarding accommodation availability, room types, rates, etc. within the required turnaround time.

Process all reservation requests, changes and cancellations received by phone and email.

Actively listen and respond positively to guest questions, concerns, and explain guarantee, special rate and cancellation policies to callers.

Verify and record reservation information accurately.

Accommodate and document special requests.

Answer questions about property facilities/services and room accommodations.

Input and access data into reservation systems.

Identify and record special billing instructions.

Note all special requests or VIP accommodation accurately.

Deal with pro-forma invoices and following-up on prepayments

Responsible for online bookings (Third Party Websites).

Maintain confidentiality of proprietary materials and information.

Perform other reasonable job duties as requested by Supervisors and Managers

Package on offer

This is a Relief position for 4 – 5 months.

Live In position

R5 500 – R6 000 per month

Company Benefits

Starting Date: March 2024

To Apply: apply below .za

Job ID

341693

Job Title

Relief Reservationist – Mossel Bay, Western Cape

Employer Type

Job Type

FT/PT

Province

Town/City

Mossel Bay

Salary Type

Monthly

Salary

R5 500 – R6 000PM

Start Date

ASAP.

Expected salary: R5500 per month

Location: Mossel Bay, Western Cape

Job date: Wed, 13 Mar 2024 23:55:23 GMT

Apply for the job now!