Relief Reservationist – Mossel Bay, Western Cape

Job title: Relief Reservationist – Mossel Bay, Western Cape

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Job description: Hospitality and Outdoor – New Vacancy – Relief Reservationist / ReceptionistGame Lodge – Mosselbay, Western CapeRequirementsA candidate from the Western Cape would receive preference.Front of House experience at a 4 or 5 star establishmentMinimum of 2-3 years’ Hospitality experience in a similar position.Excellent command of the English Language (verbal & written)High level of telephone etiquette & excellent all-round communication skillsContactable referencesDescriptionGreet guests over the phone/ in person in a friendly, courteous manner.Dealing with incoming enquiries regarding accommodation availability, room types, rates, etc. within the required turnaround time.Process all reservation requests, changes and cancellations received by phone and email.Actively listen and respond positively to guest questions, concerns, and explain guarantee, special rate and cancellation policies to callers.Verify and record reservation information accurately.Accommodate and document special requests.Answer questions about property facilities/services and room accommodations.Input and access data into reservation systems.Identify and record special billing instructions.Note all special requests or VIP accommodation accurately.Deal with pro-forma invoices and following-up on prepaymentsResponsible for online bookings (Third Party Websites).Maintain confidentiality of proprietary materials and information.Perform other reasonable job duties as requested by Supervisors and ManagersPackage on offerThis is a Relief position for 4 – 5 months.Live In positionR5 500 – R6 000 per monthCompany BenefitsStarting Date: March 2024To Apply: apply below .zaJob ID341693Job TitleRelief Reservationist – Mossel Bay, Western CapeEmployer Type–Job Type–FT/PT–Province–Town/CityMossel BaySalary TypeMonthlySalaryR5 500 – R6 000PMStart DateASAP.

Expected salary: R5500 per month

Location: Mossel Bay, Western Cape

Job date: Sat, 30 Mar 2024 23:14:25 GMT

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