Job title: Relief Reservationist – Mossel Bay, Western Cape
Company:
Job description: Hospitality and Outdoor – New Vacancy – Relief Reservationist / Receptionist
Game Lodge – Mosselbay, Western Cape
Requirements
A candidate from the Western Cape would receive preference.
Front of House experience at a 4 or 5 star establishment
Minimum of 2-3 years’ Hospitality experience in a similar position.
Excellent command of the English Language (verbal & written)
High level of telephone etiquette & excellent all-round communication skills
Contactable references
Description
Greet guests over the phone/ in person in a friendly, courteous manner.
Dealing with incoming enquiries regarding accommodation availability, room types, rates, etc. within the required turnaround time.
Process all reservation requests, changes and cancellations received by phone and email.
Actively listen and respond positively to guest questions, concerns, and explain guarantee, special rate and cancellation policies to callers.
Verify and record reservation information accurately.
Accommodate and document special requests.
Answer questions about property facilities/services and room accommodations.
Input and access data into reservation systems.
Identify and record special billing instructions.
Note all special requests or VIP accommodation accurately.
Deal with pro-forma invoices and following-up on prepayments
Responsible for online bookings (Third Party Websites).
Maintain confidentiality of proprietary materials and information.
Perform other reasonable job duties as requested by Supervisors and Managers
Package on offer
This is a Relief position for 4 – 5 months.
Live In position
R5 500 – R6 000 per month
Company Benefits
Starting Date: March 2024
To Apply: apply below .za
Job ID
341693
Job Title
Relief Reservationist – Mossel Bay, Western Cape
Employer Type
–
Job Type
–
FT/PT
–
Province
–
Town/City
Mossel Bay
Salary Type
Monthly
Salary
R5 500 – R6 000PM
Start Date
ASAP.
Expected salary: R5500 per month
Location: Mossel Bay, Western Cape
Job date: Sun, 17 Mar 2024 23:30:19 GMT
Apply for the job now!
