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Receptionist – Front of House Operations

Job title: Receptionist – Front of House Operations

Company: Gems Education UAE

Job description: Receptionist – Front of House OperationsJob Overview
GEMS Jumeirah Primary School in Dubai is hiring a highly motivated and personable Receptionist to serve as the first point of contact for our vibrant school community. This front-facing role is critical in delivering exceptional customer service and creating a welcoming experience for all visitors, parents, and staff.Job Location: Dubai, United Arab Emirates
Industry: Education Management
Function: Front Desk / Reception
Salary: 4000-6000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: United Arab Emirates
Job Type: Full-timeJob Overview
As a Receptionist, you will manage all front desk responsibilities including handling inquiries, welcoming guests, coordinating appointments and tours, and supporting administrative functions. This role requires excellent communication, multitasking, and organizational skills within a fast-paced school environment.Key Responsibilities

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  • Greet visitors and parents warmly, ensuring a professional and friendly welcome to the school
  • Handle inbound phone calls and direct them appropriately to internal staff
  • Provide accurate information about the school, its curriculum, admission process, and events
  • Schedule school tours and maintain visitor logs and inquiry records
  • Maintain an organized front office environment and manage correspondence
  • Support the Front of House team with administrative and secretarial tasks
  • Update and report visitor and caller data for lead generation and marketing insights
  • Uphold confidentiality and ensure adherence to GEMS policies and codes of conduct
  • Attend staff meetings and contribute to team-wide objectives

Job Requirements

  • Bachelor’s degree (BA or BSc) preferred
  • Minimum 1 year of experience in a receptionist or customer service-related role
  • Strong verbal and written communication skills
  • Comfortable working in a culturally diverse and busy school setting
  • Proficient in Microsoft Office applications (Outlook, Excel, Word)
  • Ability to multitask effectively and prioritize tasks under pressure
  • Professional demeanor with strong interpersonal skills

What We Offer

  • Competitive salary and 38 paid leave days per year
  • Full-time work schedule: Monday to Thursday (7:15 AM – 4:00 PM), Friday (7:15 AM – 1:00 PM)
  • Collaborative and inclusive work culture in a renowned international school
  • Access to GEMS Rewards app offering thousands of savings on dining, shopping, travel, and more
  • Professional growth opportunities within the GEMS Education network

About the Company
GEMS Education is a global leader in private education, renowned for its academic excellence and commitment to innovation. At GEMS Jumeirah Primary School, we offer a well-rounded British curriculum that emphasizes creativity, personal development, and community values. Our school community thrives on inclusivity, professionalism, and a student-first approach.Job Title Receptionist – Front of House Operations
Job Description Receptionist – Front of House OperationsJob Overview
GEMS Jumeirah Primary School in Dubai is hiring a highly motivated and personable Receptionist to serve as the first point of contact for our vibrant school community. This front-facing role is critical in delivering exceptional customer service and creating a welcoming experience for all visitors, parents, and staff.Job Location: Dubai, United Arab Emirates
Industry: Education Management
Function: Front Desk / Reception
Salary: 4000-6000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: United Arab Emirates
Job Type: Full-timeJob Overview
As a Receptionist, you will manage all front desk responsibilities including handling inquiries, welcoming guests, coordinating appointments and tours, and supporting administrative functions. This role requires excellent communication, multitasking, and organizational skills within a fast-paced school environment.Key Responsibilities

  • Greet visitors and parents warmly, ensuring a professional and friendly welcome to the school
  • Handle inbound phone calls and direct them appropriately to internal staff
  • Provide accurate information about the school, its curriculum, admission process, and events
  • Schedule school tours and maintain visitor logs and inquiry records
  • Maintain an organized front office environment and manage correspondence
  • Support the Front of House team with administrative and secretarial tasks
  • Update and report visitor and caller data for lead generation and marketing insights
  • Uphold confidentiality and ensure adherence to GEMS policies and codes of conduct
  • Attend staff meetings and contribute to team-wide objectives

Job Requirements

  • Bachelor’s degree (BA or BSc) preferred
  • Minimum 1 year of experience in a receptionist or customer service-related role
  • Strong verbal and written communication skills
  • Comfortable working in a culturally diverse and busy school setting
  • Proficient in Microsoft Office applications (Outlook, Excel, Word)
  • Ability to multitask effectively and prioritize tasks under pressure
  • Professional demeanor with strong interpersonal skills

What We Offer

  • Competitive salary and 38 paid leave days per year
  • Full-time work schedule: Monday to Thursday (7:15 AM – 4:00 PM), Friday (7:15 AM – 1:00 PM)
  • Collaborative and inclusive work culture in a renowned international school
  • Access to GEMS Rewards app offering thousands of savings on dining, shopping, travel, and more
  • Professional growth opportunities within the GEMS Education network

About the Company
GEMS Education is a global leader in private education, renowned for its academic excellence and commitment to innovation. At GEMS Jumeirah Primary School, we offer a well-rounded British curriculum that emphasizes creativity, personal development, and community values. Our school community thrives on inclusivity, professionalism, and a student-first approach.
Post DetailsJob Start Date
Salary from 4000.00
Salary to 6000.00
Number of Vacancies 1
Location –Location City DubaiDesired Candidate’s Profile
Gender No Preference
Nationality
Candidate Current Location

Expected salary: 4000 – 6000 per month

Location: Dubai

Job date: Thu, 05 Jun 2025 22:37:58 GMT

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