Job title: Program Manager – Packaging Operations
Company: Amazon
Job description: Program Manager – Packaging OperationsJob Overview
Amazon’s MENA UFG division in Dubai is seeking a highly driven Program Manager to lead cross-functional initiatives in packaging operations and innovation. This role is crucial in driving large-scale program delivery across technical and non-technical teams, enhancing packaging processes, and reporting metrics that directly impact customer experience and operational efficiency in the United Arab Emirates and broader GCC markets.Job Details
Job Location: Dubai, United Arab Emirates
Industry: Internet
Function: Program / Project Management
Salary: 22000-27000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full TimeJob Overview
As a Program Manager in Amazon’s Packaging team, you will lead strategic initiatives from concept to implementation. This includes program scoping, cross-team coordination, KPI reporting, post-launch support, and senior-level communication. The role demands a strong command of data analysis tools and experience driving scalable, customer-centric process improvements in fast-paced environments.Key Responsibilities
- Lead cross-organizational packaging programs across multiple technical and non-technical teams
- Design and implement strategic, scalable solutions aligned with Amazon’s operational goals
- Define program milestones, allocate resources, and track delivery using KPI dashboards
- Own program communication and stakeholder engagement to drive alignment and execution
- Identify risks and remove roadblocks, escalating where necessary for timely resolution
- Partner with global Amazon business units to share best practices and enhance packaging innovation
- Analyze program performance using SQL, Excel, and custom dashboards to influence data-driven decisions
- Lead post-launch review processes, identifying opportunities for improvement and operational excellence
Job Requirements
- Bachelor’s degree in Business, Engineering, Operations, or related discipline
- 3+ years of experience in program or project management
- 3+ years working with both technical and non-technical cross-functional teams
- Proficiency in advanced Excel (Pivot Tables, VLookups) and SQL
- Experience in defining KPIs, managing large-scale projects, and executing process improvement initiatives
Preferred Qualifications
- Proven experience delivering results across multiple functions with measurable business impact
- Strong communication and stakeholder management skills, especially with senior leadership
- Demonstrated ability to scale processes and manage long-term operational strategies
- Background in supply chain, packaging, or logistics-related program management
What We Offer
- Be part of a global brand leading e-commerce innovation in the UAE and Middle East
- Work in a data-driven, high-performance culture with access to world-class tools
- Career development opportunities in one of the fastest-growing Amazon regions
- Inclusive workplace that values customer obsession, ownership, and operational excellence
About the Company
Q-Express Documents Transport is a key logistics and delivery arm of Amazon in the Middle East. Operating under the Amazon umbrella, it supports last-mile delivery, fulfillment, and regional logistics innovation. Joining Amazon’s UAE operations offers professionals the opportunity to influence and optimize one of the most critical parts of the global customer experience.Job Title Program Manager – Packaging Operations
Job Description Program Manager – Packaging OperationsJob Overview
Amazon’s MENA UFG division in Dubai is seeking a highly driven Program Manager to lead cross-functional initiatives in packaging operations and innovation. This role is crucial in driving large-scale program delivery across technical and non-technical teams, enhancing packaging processes, and reporting metrics that directly impact customer experience and operational efficiency in the United Arab Emirates and broader GCC markets.Job Details
Job Location: Dubai, United Arab Emirates
Industry: Internet
Function: Program / Project Management
Salary: 22000-27000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full TimeJob Overview
As a Program Manager in Amazon’s Packaging team, you will lead strategic initiatives from concept to implementation. This includes program scoping, cross-team coordination, KPI reporting, post-launch support, and senior-level communication. The role demands a strong command of data analysis tools and experience driving scalable, customer-centric process improvements in fast-paced environments.Key Responsibilities
- Lead cross-organizational packaging programs across multiple technical and non-technical teams
- Design and implement strategic, scalable solutions aligned with Amazon’s operational goals
- Define program milestones, allocate resources, and track delivery using KPI dashboards
- Own program communication and stakeholder engagement to drive alignment and execution
- Identify risks and remove roadblocks, escalating where necessary for timely resolution
- Partner with global Amazon business units to share best practices and enhance packaging innovation
- Analyze program performance using SQL, Excel, and custom dashboards to influence data-driven decisions
- Lead post-launch review processes, identifying opportunities for improvement and operational excellence
Job Requirements
- Bachelor’s degree in Business, Engineering, Operations, or related discipline
- 3+ years of experience in program or project management
- 3+ years working with both technical and non-technical cross-functional teams
- Proficiency in advanced Excel (Pivot Tables, VLookups) and SQL
- Experience in defining KPIs, managing large-scale projects, and executing process improvement initiatives
Preferred Qualifications
- Proven experience delivering results across multiple functions with measurable business impact
- Strong communication and stakeholder management skills, especially with senior leadership
- Demonstrated ability to scale processes and manage long-term operational strategies
- Background in supply chain, packaging, or logistics-related program management
What We Offer
- Be part of a global brand leading e-commerce innovation in the UAE and Middle East
- Work in a data-driven, high-performance culture with access to world-class tools
- Career development opportunities in one of the fastest-growing Amazon regions
- Inclusive workplace that values customer obsession, ownership, and operational excellence
About the Company
Q-Express Documents Transport is a key logistics and delivery arm of Amazon in the Middle East. Operating under the Amazon umbrella, it supports last-mile delivery, fulfillment, and regional logistics innovation. Joining Amazon’s UAE operations offers professionals the opportunity to influence and optimize one of the most critical parts of the global customer experience.
Post DetailsJob Start Date
Salary from 22000.00
Salary to 27000.00
Number of Vacancies 1
Location –Location City DubaiDesired Candidate’s Profile
Gender No Preference
Nationality
Candidate Current Location
Expected salary: 22000 – 27000 per month
Location: Dubai
Job date: Tue, 17 Jun 2025 22:59:30 GMT
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