Patient Access Specialist Lead- Boulder Valley Pulmonology

Job title: Patient Access Specialist Lead- Boulder Valley Pulmonology

Company: Boulder Community Hospital

Job description: Patient Access Specialist Lead
Boulder Community Health, Boulder, CO 80303
$18.19 – $27.29 an hour – Full Time, Days. 40 hours a week.


Boulder Community health is seeking a Patient Access Specialist II who provides general supervision of front office (reception, clerical, medical records) staff as well as performing the functions of a Patient Access Specialist 1.


  • Health insurance, including a FREE employee only option
  • Dental and Vision insurance
  • BCH paid Life Insurance; Spouse and Dependent Life Insurance plans
  • Short-term and Long-term disability coverage
  • Health and Dependent Care Flexible Spending Accounts
  • Retirement plan with BCH matching contributions, and discretionary lump sum contribution
  • Paid Time Off
  • Education assistance program
  • Voluntary Wellness programs, to include biometrics, wellness team challenges, and much more
  • Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki
  • Free one-on-one retirement planning sessions
  • Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family


  • High School graduate or GED preferred with additional management courses desired.
  • Prefer 3-4 years reception experience, preferable in a medical office setting.
  • Prefer 1-year supervisory experience.


  • Supervises front office staff, ensures office systems run efficiently and effectively.
  • Trains and orients front office personnel.
  • Provides clinic manager with input regarding staff performance for evaluations, promotion, and disciplinary actions.
  • Responsible for work assignment and daily operations of front office staff.
  • Ensures adequate staffing to cover for vacations and illnesses.
  • Resolves problems/conflict and ensures compliance with regulations and standards.
  • Ensures that staff is productive and view the clinic in a positive working environment.
  • Assists clinic manager with creating/updating job descriptions as necessary.
  • Coordinates front desk staff meetings as needed.
  • Greets patients and visitors in a prompt, courteous and helpful manner.
  • Checks in patients; verifies and updates necessary information in the medical record and into computer. Checks out patients.
  • Collects payments from patients.
  • Assists patients with questions about their accounts.
  • Escort patient to exam room or lab when needed.
  • Closes Cash Drawer at close of business
  • Schedules patient appointments in the HER, following office scheduling policies.
  • Maintains lobby in neat and orderly manner.
  • Answers phone, screens calls, takes messages and provides information.

About Boulder Community Health and Boulder, Colorado
Boulder Community Health’s vision is partnering to create and care for the healthiest community in the nation. We are a community owned-and-operated nonprofit health system dedicated to providing local access to high-quality medical care to our community in Boulder and surrounding areas.
We are known across Colorado for our clinical excellence in heart care, neurosurgery, stroke care, orthopedics and cancer care. We’re proud of our tradition of being an early adopter of new technologies and medical techniques that improve care for our patients. We are a Certified Level II Trauma Center with numerous awards and recognition including the 2023 Healthgrades Outstanding Patient Experience Award, 2022 Best Hospitals for Maternity Care from Leapfrog, Money Magazine and Newsweek and Boulder Weekly’s 2022 Best Hospital.
Nestled in the foothills of the Rocky Mountains, living and working in Boulder means enjoying the outdoors and natural beauty, bringing a fresh perspective to healthcare practice.
As an employee at Boulder Community Health, you will enjoy working in state-of-the-art facilities with competitive compensation and benefits, including health/dental/life, tuition reimbursement and an on-site fitness center. You also have access to an incredible Employee Wellness and Support program, employee activities, discounts and more!
EOE/Affirmative Action/Drug-free workplace.
BCH will never conduct interviews or ask for employment documents via text.
This position has no close date. Applications will be accepted until the position is filled.

Expected salary: $18.19 – 27.29 per hour

Location: Boulder, CO

Job date: Wed, 13 Mar 2024 08:25:19 GMT

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