Job title: Patient Access Specialist
Company: The Staffing Resource Group
Job description: Exciting opportunity with new openings!!
Patient Access Specialist
Planned Start Date: 04/01/2024.
Job Scope:
The purpose of this position is to help patients get access to the medications and therapies that they need. This role works directly with healthcare providers & insurance plans/payers to gather information about a patient s insurance and the coverage provided for a specific pharmaceutical product. The Patient Access Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications.
Title: Patient Access Specialist
Industry: Specialty Pharmacy Care
Work Location: Orlando, FL
Pay: $22.00hr Pay
Shifts:
M-F 8am-5pm (1 hour lunch)
M-F 9am-6pm (1 hour lunch)
M-F 10am-7pm (1 hour lunch)
M-F 11am-8pm (1 hour lunch)
Training Work Hours: M-F 9:30am-5pm (1 hour paid lunch) for 4 weeks. Post training schedules will begin after 4 weeks of training.
Retention Bonus Potential: $500 retention bonus once they are employed to 7/31/24.
Length of assignment: Temp to hire. If performance & attendance are met, Remote Position for perm role could be offered.
Specific type of experience preferred:
Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience
Experience working in a health care/pharmaceutical industry environment
Understanding of challenges associated with patients medical condition
Job Requirements & Responsibilities:
- Data Entry
- Need customer service for overflow help with ACES.
- Accuracy creating accounts and cases.
- Updating information in accounts from Med Billers and ACES
- Junk in is Junk Out details matter Requirements:
- Previous work experience in Specialty Pharmacy or Customer Service
- Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications, and keyboarding skills.
- Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and customer service skills. This can be obtained through a combination of work experience and post high school education and need not be obtained in a traditional customer service setting.
- Strong ability to multi-task and strong time management skills
- Ability to function in a high-volume, fast-paced environment.
- Dependable and strong work ethic
- Ability to accept and implement feedback and coaching Specific type of experience preferred:
- Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience.
- Experience working in a health care/pharmaceutical industry environment.
- Understanding of challenges associated with patients medical condition.
SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to rapidly and precisely match professionals to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent.
EOE/AOE
IND123
#LI-SRG14
Expected salary: $22 per hour
Location: Orlando, FL
Job date: Fri, 15 Mar 2024 23:28:54 GMT
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