Job title: Patient Access Representative
Company: Artech Information Systems
Job description: Position Details:
Job Title: Patient Access Representative
Location: Alhambra, CA 91803.
Duration: 13-week contract to hire (Onsite)
Pay range: $23.00/hr. – $25.00/hr. on w2
Parking: Employee will need to purchase a parking pass or use street parking
Interview Process: Teams/ Video
Job ID: #25-41373Job Description:
- Provide front office support for ophthalmology multispecialty group practice, including greeting patients, performing patient check-in/out processes, assuring patients are appropriately registered and insurance information is accurate.
- Uphold smooth patient flow throughout the front office experience to ensure efficiency and effectiveness. Demonstrate exemplary customer service. Act as a liaison between the front office and communications center.
- In addition, provide administrative support including collecting patient payments, performing insurance verification, scheduling patient follow-up appointments and/or ancillary testing, obtaining records/authorizations, and creating encounter(s) in patient registration system(s).
- Daily interactions with staff, supervisor, and doctors, as well as periodic meetings with the senior operations manager. The incumbent is expected to work with minimal supervision; periodic and regular progress checks are performed to evaluate and adjust the workload accordingly.
- Acts as a patient navigator by assisting the patient with insurance-related issues and assuring a patient has coverage and authorization to be seen for care.
- Obtains authorizations, calls for benefits, opens cases with insurance companies, counsels patients on obtaining 100% active coverage, and establishes/maintains active relationships with medical groups and insurance companies.
- Review health insurance plans with patients in the clinic and by telephone.
Minimum Level of Expertise:
- Must have excellent communication skills, including the ability to speak, read, and write proficient English.
- Must have excellent phone skills and rapport.
- Must be comfortable with computers and medical terminology.
- In-depth knowledge of all insurance types, including HMO, PPO, and government health programs.
Must Haves:
- Neat and polished look
- High school diploma or equivalent education
- Front office experience in a medical setting
- Reliable and consistently available for all assigned shifts
- Clean and professional appearance
- Excellent verbal and written communication skills with proficiency in English
- Strong phone etiquette and ability to build rapport with patients and staff
- Proficient computer skills and familiarity with medical terminology
- Thorough understanding of insurance types, including HMO, PPO, and government health programs
Regards,
Simran Bharti | Core Staffing
Associate Recruiter
Cell: 512.641.8764
Email:
LinkedIn:
360 Mt. Kemble Avenue, Suite 2000, Morristown, NJ 07960
Website:
Expected salary: $23 – 25 per hour
Location: Los Angeles, CA
Job date: Fri, 14 Mar 2025 07:27:42 GMT
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