Job title: Patient Access Liaison – Full Time – New Building Opening White Plains, NY – Days
Company: NewYork-Presbyterian
Job description: Compassionate Care Saves Lives:Patient Access Liaisons Make It PossiblePAL – Full Time – New Building Opening White Plains, NY – DaysNewYork-Presbyterian is committed to providing the highest quality care to residents of Westchester County and surrounding communities. Opening in September 2025, a new, multi-disciplinary, state-of-the-art ambulatory care facility will offer a wide range of adult and pediatric specialty care services, all under one roof, delivered by exceptional care teams led by trusted Columbia doctors. Located at 1111 Westchester Avenue in White Plains, the center will set a new standard for superior patient experience, convenience, and quality care.Be the compassionate face of concierge-level service to our patients. In this highly visible patient-facing role, you will provide top-tier caring services to patients while pivoting between multiple functions including Ambulatory Surgery scheduling & check-in, Infusion Coordination, and Patient Navigation. Call upon your customer service expertise in providing an unparalleled patient experience. As the liaison between patients and clinical operations, you will have a rewarding impact on workflows and processes, all while contributing to optimal patient outcomes. Be the heartbeat of empathetic care in this new dynamic role.This is a day shift position across a staggered shift schedule. Location is our White Plains campus on Westchester Avenue.Preferred Criteria:
- Bachelor’s Degree in Business or Healthcare
- Experience in a complex clinic setting and/or Patient Access Department
- Concierge Management
- Bilingual
Required Criteria:
- High School Diploma
- 2 or more years of customer service experience with focus in healthcare or hospitality
- Experience in a complex clinic setting and/or Patient Access Department
- Must be computer literate in Microsoft applications with strong PC/Data entry skills
- Superior customer service skills
Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.NYP will not reimburse for travel expenses.
- 2024 “Great Place To Work Certified”
- 2024 “America’s Best Large Employers” – Forbes
- 2024 “Best Places to Work in IT” – Computerworld
- 2023 “Best Employers for Women” – Forbes
- 2023 “Workplace Well-being Platinum Winner” – Aetna
- 2023 “America’s Best-In-State Employers” – Forbes
- “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group
NewYork-Presbyterian Hospital is an equal opportunity employer.Salary Range:$32.70-$40.55/HourlyIt all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.
Expected salary: $32.7 – 40.55 per hour
Location: White Plains, NY
Job date: Sat, 22 Mar 2025 02:29:49 GMT
Apply for the job now!