Job title: Learning and Development Project Administrator
Company: H2R
Job description: Job Summary
One of our clients in the financial industry has a vacancy available for a Learning and Development Project Administrator to join their dynamic team.
The overall job purpose is to support the Industry Learning and Capacity Building team with the administration of certificate programmes and any further projects related to learning and capacity development in the payments industry. The role will work on administration, student, and faculty support and subject matter expertise support. Working together with the Learning and Development Specialist to run the Certificate programmes by developing calendars, registering students, ensuring payments are made, running virtual sessions, and managing the Academy inbox. Ad-hoc requirements relating to the delivery of the Capacity Building Strategy and Plan.
Responsibilities:
- Develop and manage the project plans, repository, and sharing of access with internal and external stakeholders for all programmes that need to be managed.
- Develop project plans for all projects, update plans, distribute action items and follow up, and ensure version control.
- Scheduling recurring and ad-hoc meetings for all programmes.
- Work with the Manager to create programme reports for each intake that contribute to the scorecard and company report.
- Track all data and stats for programmes and students.
- Co-create and manage programme calendars.
- Co-create and support orientation, graduations, SME sessions, and faculty sessions.
- Help to drive project outcomes and deadlines through project plans, action items, and follow-ups.
- Coordinates and collaborates solutions for challenges.
- Manages the Academy inbox with Learning and Development Specialist.
- Solves for or escalates technical and content queries.
- Assists with planning, implementation and management of new learning projects which may include for example new company learning platforms.
- Understand finance systems and process flows.
- Works with the registration system and processes registrations
- Engages with students, their companies finance and procurement teams and company Finance to raise and process invoices.
- Tracks progress of registrations against targets and engages with manager around marketing of programmes.
- Processes marksheets, statement of results, certificate lists for graduation.
- Understands programme architecture and provide insights on improvements and changes.
- Support faculty and students.
- Understands the assessment process.
- Understands procurement policy and manages the processing of invoices through requisitions. Ensures timeous payment of faculty.
- Manages multiple stakeholders’ needs, priorities and expectations through strong communication and interpersonal skills.
- Collaborates with multiple stakeholders to understand Compliance, Risk and Governance and Finance policies as they apply to our systems and processes.
- Ad-hoc admin related to all projects the Industry Learning and Capacity building team manage.
Education and experience:
- 5+ years of experience as a Learning or Faculty Administrator.
- Relevant project coordination experience will be advantageous.
- Experience in student Learning Management Systems or Student Information Systems.
- A relevant tertiary qualification from a recognised Institution.
Knowledge:
- Strong knowledge of project management tools.
- Knowledge of various components of event planning.
- Strong facilitation presentation knowledge and skills to run with meetings, develop action plans, report and raise risks.
Skills:
- Strong attention to detail.
- Project management skills.
- Strong stakeholder management and communication.
- Analytical thinking and problem solving – with a future focus (not only solving for the now).
- Detail-oriented and committed to a high level of accuracy.
- Personal organisation and time management discipline.
- Good communications skills (verbal and written).
- Good interpersonal and consultative skills.
- Strong facilitation and presentation skills.
- Team orientation with ability to motivate others towards performance.
- Ability to work independently.
- Ability to work under pressure and on multiple priorities as the same time.
- Demonstrating resilience.
H2R
Recruiter
Expected salary: R32000 per month
Location: Johannesburg, Gauteng
Job date: Sun, 18 Feb 2024 23:47:56 GMT
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