Job title: Lead Access Service Rep – Center for Community Health – Day-Evening Shift – Including Weekends/Holidays
Company: NewYork-Presbyterian
Job description: In this role, the Lead Access Service Representative is responsible for setting the stage for the patient experience, by professionally and efficiently provide patients and visitors with unparalleled customer service in keeping with NewYork-Presbyterian’s goal of “We put Patients First.” Under direction, maintains a smooth workflow within the assigned department registration areas. Oversees the registration process to ensure patients are registered courteously, confidentially, efficiently, accurately. Interview patient or representatives for financial and demographic data and accurately inputting information into the Hospital’s ADT/EHR computer systems. Performs a variety of clerical duties directly related to the registration, admissions, discharges, and transfers of patients according to the New York Presbyterian Brooklyn Methodist Hospital’s policies and procedures.This is a full-time evening shift position 12:00pm-8:00pm including weekends/holidays, located at NewYork-Presbyterian Brooklyn Methodist Hospital Center for Community Health.Preferred Criteria:
- Experience in a complex clinic setting and/or Patient Access Department
- Knowledge of Medical Terminology
Required Criteria:
- High School Diploma or GED.
- Minimum of two years of registrar related experience.
- Basic computer literacy
- Knowledge of Microsoft Office applications.
- Superior customer service and communication skills.
- Ability to work independently.
Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.NYP will not reimburse for travel expenses.
- 2024 “Great Place To Work Certified”
- 2024 “America’s Best Large Employers” – Forbes
- 2024 “Best Places to Work in IT” – Computerworld
- 2023 “Best Employers for Women” – Forbes
- 2023 “Workplace Well-being Platinum Winner” – Aetna
- 2023 “America’s Best-In-State Employers” – Forbes
- “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group
NewYork-Presbyterian Hospital is an equal opportunity employer.Salary Range:$28.15-$30.44/HourlyIt all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.
Expected salary: $28.15 – 30.44 per hour
Location: Brooklyn, NY
Job date: Wed, 12 Mar 2025 02:09:14 GMT
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