Job title: IT Support Engineer
Company: Michael Page
Job description: As the IT Support Engineer, you will be pivotal in maintaining and enhancing the client’s IT infrastructure. Your role will involve researching, installing, modifying and performing minor repairs on hardware and software systems, ensuring that all technical processes run smoothly and efficiently.
- Perform installations, modifications and repairs of computer hardware and software systems
- Address and troubleshoot staff-generated L1 technical issues and process problems
- Regularly test and optimise system functionality, including conducting ad-hoc benchmarking requests and making recommendations to improve performance and efficiency
- Assist with network design, software installation and ensure compatibility with existing systems
- Consult with users on their IT needs, place orders and train/demo them on new software using relevant methods
- Document updates, inventory and stay up to date with the latest technological advancements through workshops and professional societies
Exciting opportunity in an IT support role with exposure to senior leadership|Must have an inquisitive mindset and willingness to embrace new technologies
- Bachelor’s degree in information technology (or similar) with CISSP, ITIL, AWS or MCSE style qualifications highly preferred
- A minimum of 5 years experience as an IT Support Engineer ideally with apple products, covering network/systems security, access controls and general IT support with mid-to-large size organisations
- Exceptional communication and interpersonal skills, supporting staff in a calm and diplomatic manner
- A technology savvy individual with an inquisitive mindset, a self-learner and always actively seeking opportunities to try and test innovative developments in the industry
- Ability to thrive in a high-pressure environment, responding to requests and issues at pace
Our client is a prominent portfolio company of a respected family office, dedicated to investing in high-potential technology startups and innovation projects.
- Attractive, tax-free salary
- Significant exposure to senior leaders and a diverse range of cutting-edge technology projects
Expected salary: 180000 – 216000 per year
Location: Abu Dhabi
Job date: Tue, 10 Sep 2024 22:25:10 GMT
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