Job title: Hotel Operations Manager – Luxurious 4-Star Hotel
Company: Apt Resources
Job description: Job Description:Apt Resources is seeking a skilled and experienced Hotel Operations Manager for a luxurious 4-star hotel in JBR. The ideal candidate will possess a strong background in hotel management and operations, ensuring that the hotel runs smoothly while providing exceptional guest experiences. Your leadership will be pivotal in driving operational excellence, achieving financial objectives, and maintaining the hotel’s reputation for outstanding service.Responsibilities
- Oversee daily hotel operations to maintain high standards of service and guest satisfaction
- Manage and support all departments, including front desk, housekeeping, food and beverage, and maintenance
- Develop and implement operational policies and procedures to optimize efficiency
- Monitor hotel performance metrics and analyze data to identify trends and areas for improvement
- Handle guest complaints effectively and ensure resolution to enhance guest satisfaction
- Collaborate with department heads to create strategies that drive revenue and improve guest services
- Assist in budgeting, forecasting, and financial management of the hotel
- Ensure compliance with health and safety standards, as well as hotel policies and regulations
Requirements:
- Minimum of 5 years of experience in hotel management or operations, preferably in a luxurious 4-star hotel
- Strong knowledge of hotel operations, best practices, and relevant regulations
- Excellent leadership and team management skills
- Exceptional communication and interpersonal abilities
- Proficient in hotel management software and Microsoft Office Suite
- Ability to analyze financial data and performance metrics
- Strong problem-solving and decision-making capabilities
- Customer service-oriented mindset with a commitment to exceeding guest expectations
- Ability to work in a fast-paced environment and manage multiple priorities
- Prior experience in Dubai Marina or JBR area is a plus
- Must be currently in UAE
Benefits:The salary is AED 15,000 to 20,000 (depending on experience)
Expected salary: 15000 – 20000 per month
Location: Dubai
Job date: Sat, 09 Nov 2024 23:57:52 GMT
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