Job title: Guest Services Executive – Luxury Receptionist Role in 5-Star Palace Lounge
Company: Jumeirah
Job description: Guest Services Executive – Luxury Receptionist Role in 5-Star Palace LoungeJob Overview
Jumeirah Al Qasr in Dubai is seeking a polished Guest Services Executive to join the prestigious Palace Lounge team. This front office role is ideal for hospitality professionals with a strong background in luxury guest experience, check-in/check-out operations, and guest relations. If you have the warmth, efficiency, and attention to detail suited for high-end clientele, apply now to be part of one of the UAE’s most exclusive guest service teams.Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Front Desk / Reception
Salary: 6000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full TimeJob Overview
As Guest Services Executive, you will serve as the first point of contact for VIP guests at the Palace Lounge. Your role includes handling arrivals and departures, reservations, and offering seamless service that reflects Jumeirah\’s five-star excellence.Key Responsibilities
- Manage guest check-ins/check-outs and handle group bookings with efficiency and care
- Respond promptly to guest inquiries via phone, email, or in person, maintaining privacy and professionalism
- Process payments securely while explaining services and promoting added-value experiences
- Assist with reservations for spa, health club, dining, and curated activities within the resort
- Maintain expert knowledge of all guest amenities to enhance stay experiences
- Address concerns or complaints courteously and escalate when needed to ensure satisfaction
Job Requirements
- 1-2 years in a similar front office or receptionist role in a 5-star hotel or resort
- Strong communication skills in English; knowledge of Russian or European languages is an advantage
- Proficient in Opera PMS (Cloud), Microsoft Office, HotSoS, and Sevenrooms
- Experience in both guest services and F&B is highly desirable
- Ability to work in a multi-cultural luxury hospitality environment
What We Offer
- Competitive tax-free monthly salary paid in AED
- Complimentary accommodation and meals
- Annual airfare allowance and 30 days paid vacation
- Health insurance, life insurance, and on-duty laundry service
- Global discounts at Jumeirah hotels and career growth opportunities
About the Company
Jumeirah Al Qasr, part of the iconic Madinat Jumeirah mega-resort in Dubai, offers an exceptional blend of Arabian luxury and world-class hospitality. With an elite Palace Lounge and award-winning amenities, this location is a prime destination for global travelers. Join the Jumeirah family and help create unforgettable guest journeys in the heart of the UAE’s luxury tourism capital.Job Title Guest Services Executive – Luxury Receptionist Role in 5-Star Palace Lounge
Job Description Guest Services Executive – Luxury Receptionist Role in 5-Star Palace LoungeJob Overview
Jumeirah Al Qasr in Dubai is seeking a polished Guest Services Executive to join the prestigious Palace Lounge team. This front office role is ideal for hospitality professionals with a strong background in luxury guest experience, check-in/check-out operations, and guest relations. If you have the warmth, efficiency, and attention to detail suited for high-end clientele, apply now to be part of one of the UAE’s most exclusive guest service teams.Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Front Desk / Reception
Salary: 6000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full TimeJob Overview
As Guest Services Executive, you will serve as the first point of contact for VIP guests at the Palace Lounge. Your role includes handling arrivals and departures, reservations, and offering seamless service that reflects Jumeirah\’s five-star excellence.Key Responsibilities
- Manage guest check-ins/check-outs and handle group bookings with efficiency and care
- Respond promptly to guest inquiries via phone, email, or in person, maintaining privacy and professionalism
- Process payments securely while explaining services and promoting added-value experiences
- Assist with reservations for spa, health club, dining, and curated activities within the resort
- Maintain expert knowledge of all guest amenities to enhance stay experiences
- Address concerns or complaints courteously and escalate when needed to ensure satisfaction
Job Requirements
- 1-2 years in a similar front office or receptionist role in a 5-star hotel or resort
- Strong communication skills in English; knowledge of Russian or European languages is an advantage
- Proficient in Opera PMS (Cloud), Microsoft Office, HotSoS, and Sevenrooms
- Experience in both guest services and F&B is highly desirable
- Ability to work in a multi-cultural luxury hospitality environment
What We Offer
- Competitive tax-free monthly salary paid in AED
- Complimentary accommodation and meals
- Annual airfare allowance and 30 days paid vacation
- Health insurance, life insurance, and on-duty laundry service
- Global discounts at Jumeirah hotels and career growth opportunities
About the Company
Jumeirah Al Qasr, part of the iconic Madinat Jumeirah mega-resort in Dubai, offers an exceptional blend of Arabian luxury and world-class hospitality. With an elite Palace Lounge and award-winning amenities, this location is a prime destination for global travelers. Join the Jumeirah family and help create unforgettable guest journeys in the heart of the UAE’s luxury tourism capital.
Post DetailsJob Start Date
Salary from 6000.00
Salary to 8000.00
Number of Vacancies 1
Location –Location City DubaiDesired Candidate’s Profile
Gender No Preference
Nationality
Candidate Current Location
Expected salary: 6000 – 8000 per month
Location: Dubai
Job date: Fri, 30 May 2025 22:53:25 GMT
Apply for the job now!