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Guest Service Associate – Rooms Operations


Job title: Guest Service Associate – Rooms Operations

Company: Marriott

Job description: Guest Service Associate – Rooms OperationsJob Overview
We are hiring a Guest Service Associate – Rooms Operations to join The St. Regis Downtown Dubai. This role is ideal for candidates passionate about luxury hospitality, guest engagement, and ensuring the highest standards of personalized service in a dynamic hotel environment.Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Hospitality / Travel
Salary: 4000-5000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full TimeJob Overview
As a Guest Service Associate at The St. Regis Downtown Dubai, you will be the face of luxury service, providing seamless front-line guest support. This role involves check-in/check-out handling, responding to guest needs, and ensuring a refined and welcoming experience aligned with the St. Regis tradition of excellence and personal butler-style hospitality.Key Responsibilities

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  • Greet and welcome guests in a professional, courteous manner
  • Handle check-in and check-out procedures efficiently
  • Coordinate room assignments, guest requests, and concierge support
  • Maintain a clean, organized front desk and lobby area
  • Respond promptly to guest inquiries and concerns
  • Liaise with housekeeping and other departments for smooth operations
  • Uphold brand standards in all guest interactions and daily operations
  • Support team members in delivering world-class service

Job Requirements

  • High school diploma or equivalent; hospitality certification is a plus
  • 1 year of experience in guest services or front office preferred
  • Strong interpersonal and communication skills
  • Ability to multitask in a fast-paced, luxury environment
  • Fluent in English; knowledge of other languages is an advantage
  • Professional appearance and attention to detail

What We Offer

  • Competitive salary and service charge
  • Career development in a globally recognized luxury brand
  • Staff meals, uniforms, and laundry service
  • Discounts at Marriott hotels worldwide
  • Vibrant workplace culture with growth opportunities

About the Company
The St. Regis Downtown Dubai, part of Marriott International, blends timeless elegance with avant-garde hospitality. Located on Marasi Drive beside the Dubai Water Canal, the hotel delivers bespoke experiences with refined service, including its iconic butler program. Join a legacy of excellence and be part of a global luxury brand committed to delivering unforgettable guest journeys.Let me know when you\’re ready for the next job.Job Title Guest Service Associate – Rooms Operations
Job Description Guest Service Associate – Rooms OperationsJob Overview
We are hiring a Guest Service Associate – Rooms Operations to join The St. Regis Downtown Dubai. This role is ideal for candidates passionate about luxury hospitality, guest engagement, and ensuring the highest standards of personalized service in a dynamic hotel environment.Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Hospitality / Travel
Salary: 4000-5000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full TimeJob Overview
As a Guest Service Associate at The St. Regis Downtown Dubai, you will be the face of luxury service, providing seamless front-line guest support. This role involves check-in/check-out handling, responding to guest needs, and ensuring a refined and welcoming experience aligned with the St. Regis tradition of excellence and personal butler-style hospitality.Key Responsibilities

  • Greet and welcome guests in a professional, courteous manner
  • Handle check-in and check-out procedures efficiently
  • Coordinate room assignments, guest requests, and concierge support
  • Maintain a clean, organized front desk and lobby area
  • Respond promptly to guest inquiries and concerns
  • Liaise with housekeeping and other departments for smooth operations
  • Uphold brand standards in all guest interactions and daily operations
  • Support team members in delivering world-class service

Job Requirements

  • High school diploma or equivalent; hospitality certification is a plus
  • 1 year of experience in guest services or front office preferred
  • Strong interpersonal and communication skills
  • Ability to multitask in a fast-paced, luxury environment
  • Fluent in English; knowledge of other languages is an advantage
  • Professional appearance and attention to detail

What We Offer

  • Competitive salary and service charge
  • Career development in a globally recognized luxury brand
  • Staff meals, uniforms, and laundry service
  • Discounts at Marriott hotels worldwide
  • Vibrant workplace culture with growth opportunities

About the Company
The St. Regis Downtown Dubai, part of Marriott International, blends timeless elegance with avant-garde hospitality. Located on Marasi Drive beside the Dubai Water Canal, the hotel delivers bespoke experiences with refined service, including its iconic butler program. Join a legacy of excellence and be part of a global luxury brand committed to delivering unforgettable guest journeys.Let me know when you\’re ready for the next job.
Post DetailsJob Start Date 1970-01-01
Salary from 4000.00
Salary to 5000.00
Number of Vacancies 1
Location –Location City DubaiDesired Candidate’s Profile
Gender No Preference
Nationality
Candidate Current Location

Expected salary: 4000 – 5000 per month

Location: Dubai

Job date: Sat, 14 Jun 2025 22:22:29 GMT

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