Job title: Field Sales Account Manager – Manhattan (Account Luxury Manager)
Company: The RealReal
Job description: About The Role Our team is growing at The RealReal, and we’re seeking experienced salespeople to help drive repeat consignment business. The Account Luxury Manager (ALM) is an Outside Sales role that drives repeat business by acquiring consigned items from our existing clients within an assigned territory. If you’re customer-obsessed and self-motivated to “win” in an in-home appointment based, quota-driven sales environment, this could be the perfect fit!What You Get To Do Every DayConnect with established clients to re-engage and drive consignment activity through daily outreach and in-home appointmentsFollow up on leads generated by marketing teamLeverage strong consignor relationships to gain referrals for new businessProcure consigned goods from clients and ship to ecommerce centers on their behalfOutreach daily to existing clientsProvide an outstanding client experienceReview contract with clientsSet pricing expectations through deep knowledge of luxury, while utilizing internal tools and resourcesPartner with Consignor Relations team to proactively resolve client issues or concernsRegularly spend more than 70% in the field building client relationships and acquiring consigned itemsOther duties as required.What You Bring To The RoleMinimum Requirements:Must live, and regularly meet with clients, in Manhattan2+ years direct sales experience with a proven track record of success in a performance-based sales or business development roleAbility to quickly build rapport and establish trust and credibility with clientsAbility to commit to 40 hours per week and occasionally work off-hours as required by clienteleSelf-motivation and drive to achieve resultsStellar communication skills – both written and verbal; Ability to effectively interface with sophisticated clientele and adapt communication style to suit the target audienceProven ability to build lasting relationships with clients and colleaguesSelf-motivated, proactive, dedicated, and results-oriented with a strong ability to work independently in a fast-paced work environmentStrong organizational and follow-up skillsProficiency with technological tools including Salesforce or a CRM of similar caliber and G-suiteTeam-focused mentality with a passion for collaborationA solutions-focused mentality with a growth mindsetAdaptability and openness to changeHighly coachable with an eagerness to learnAbility to travel more than 70% within designated marketAbility to lift and move up to 25 lbsPreferred Requirements:Previous experience selling luxury goods and/or servicesAccount management experienceExisting book of clientsAbility to discuss and advise customers on general fashion trends and developments in the luxury marketCompensation, Benefits, + PerksBase salary plus uncapped commission$1,500/month commission – top performers earning over $2,500/monthAnnual Elite Club Trip for top performersMonthly sales competitions (i.e. cash | prizes | site credit | stock)Employee Stock Purchase Plan401K with Company MatchMedical, Dental & Vision InsurancePaid Parental Leave9 Paid Company HolidaysFlexible Time Off (With Manager Approval)Find out more about our BenefitsThe expected salary range for this role is $50,000.00-$60,000.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women’s and men’s fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program .Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Expected salary: $50000 – 60000 per year
Location: New York City, NY
Job date: Mon, 12 May 2025 06:58:35 GMT
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Field Sales Account Manager – Manhattan (Account Luxury Manager)
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