Job title: EL1 Assistant Director Case Management
Company: National Disability Insurance Agency
Job description:
- Ongoing & Non-Ongoing 12 months – Full Time
- $116,118 – $127,090 (plus 15.4% superannuation)
- Role located in QLD – Brisbane
Our participants, Our people, Our purposeCurrently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.A new role awaitsThe NDIA’s Administrative Appeals Tribunal (AAT) Case Management Branch is seeking an EL1 Assistant Director Case Management to lead a team of Case Managers responsible for the management and resolution of AAT applications.The AAT Case Management Branch manages all external review applications in the AAT. The branch aims to improve the experience of current and prospective participants in the NDIS by resolving disputes in a timely and consistent manner.Where you can add value As EL1 Case Management, your primary responsibility will be to lead, mentor and train a team of Case Managers to identify the best course of action for AAT proceedings by analysing complex information and applying legislative criteria and NDIA policies. Your aim is to lead your team in resolving issues swiftly and ideally, without the necessity of an AAT hearing.Additional responsibilities of the role include, but are not limited to:
- Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles.
- Attending Case Conferences, Conciliations, Hearings conducted by the AAT
- Preparing documents detailing resolution options and outcomes at Case Management meetings,
- Assessing and responding to priority and risks, including risk to the participant, Scheme sustainability and the NDIA.
Enough about us, let’s talk about youOur ideal candidate is passionate about making a meaningful contribution and enjoys a challenge. You have proven experience in leading a team and have excellent relationship management skills. You enjoy mentoring your team in a face-to-face environment and can do so effectively virtually as well. In addition, you are committed to social inclusion and diversity and are passionate about the NDIA’s purpose.Your NDIA ExperienceWe work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we are based far and wide across the country, we make sure nobody feels they are out on their own.
- You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
- Access to higher superannuation and above market leave entitlements
- Competitive remuneration and working conditions that support a positive work life balance
- Access to ongoing professional development and learning in a supportive environment.
While this role is ideally performed from QLD – Brisbane, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months may be offered.Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.Applications for this role close 11.30pm (AEDT) 2 April 2024.If you have any questions, please contact Helen Hanton on 07 4720 8640 or email helen.hanton@ndis.gov.auWith the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.The health and safety of workers, Participants and other visitors in our offices is our highest priority. Some roles within the National Disability Insurance Agency are covered by government Health Orders or Directives that require mandatory vaccinations.
Expected salary: $116118 – 127090 per year
Location: Brisbane, QLD
Job date: Wed, 20 Mar 2024 03:58:20 GMT
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