Job title: Dialer
Company:
Job description: DialerRequirement :
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- Minimum 2+ years of experience in WFM – Dialer
- Exposure to Banking domain
- Effective collaboration with the team and stakeholder
- Experience – Minimum 2 years of experience in Dialer(Home country experience will also be considered)
Job Role:
- Handle the WFM tools – dialer for outbound & inbound process for different segments.
- Ensure adherence to campaign requirements in terms modes of Preview or Predictive and Data & Creating New Campaigns based on the Scripts used.
- Maximize outbound dialer efficiency to increase right party contacts & Ensure no disruption to the daily productivity of outbound calling occurs.
- Monitor dialer performance and recommend lead segmentation strategies in support of calling strategies.
- Publish Database MIS, Performance reports & other reports based on client requirement.
- Identify process bottlenecks and build new solutions.
- Consolidating Dialed data & extracting Contractibility along with the Conversion Ratios.
Contract – 1 yearSalary – up to AED 7KVisa will be provided📍 Location : RAK
Expected salary: 7000 per month
Location: Dubai
Job date: Thu, 21 Mar 2024 23:47:00 GMT
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