Job title: Customer Support Executive
Company: Parker Connect
Job description: Key Responsibilities:
1.Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
2.Troubleshoot and resolve customer issues related to trading platforms and services.
3.Maintain accurate records of customer interactions and transactions.
4.Collaborate with other departments to ensure seamless customer experiences.
5.Provide feedback to the team on common customer issues and areas for improvement.
6.Participate in training sessions and stay updated on company policies and procedures.Qualifications:
1.Bachelor’s degree in Business Administration, Customer Service, or a related field.
2.Minimum of 0-2 years of experience in customer support, preferably in a financial services environment.
3.Excellent communication and interpersonal skills.
4.Strong problem-solving abilities and attention to detail.
5.Expertise in Arabic language with excellent written and verbal communication skills.
6.Familiarity with CRM software and ticketing systems.Min Experience:1 YearSalary :AED 6000Temp/Perm::PermanentLocation :DubaiPosted Date:July 4, 2025
Expected salary: 6000 per month
Location: Dubai
Job date: Sun, 06 Jul 2025 04:22:44 GMT
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Customer Support Executive
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