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Customer Service Representative / Receptionist


Job title: Customer Service Representative / Receptionist

Company: Stratogo

Job description: Job Summary Role: Receptionist / CSR
Location: Phoenix Industrial Park, Durban SA

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Requirements:

  • Matric
  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Proficiency in Microsoft Office Suite
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Excellent Customer Service support

Role & Responsibilities

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Order front office supplies and keep inventory of stock
  • Update calendars and schedule meetings
  • Arrange travel and accommodations, and prepare vouchers
  • Perform other administrative duties , when required.

Stratogo

Recruiter

Expected salary: R9500 per month

Location: South Africa

Job date: Thu, 14 Mar 2024 00:11:01 GMT

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