Job title: Customer Service Agent
Company: Star Services
Job description: Customer Service AgentSalary 4.5k to 5.5k (based on exp)Working Hours 8:30 AM to 5:30 PMWeekly Off SundayWork location- DWC Freezone, Jebel Ali, DubaiArabic Speakers preferredPosition: Customer Service AgentCompany Overview:Star Services LLC is a leading provider of high-quality services in the industry. We specialize in providing top-notch customer service solutions to our clients, ensuring their satisfaction and success. Our company is committed to delivering exceptional service to our customers and creating a positive work environment for our employees.Job Overview:We are seeking a highly motivated and dedicated Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing excellent customer service to our clients. You will act as the first point of contact for our customers and will be responsible for handling inquiries, resolving issues, and ensuring customer satisfaction.Responsibilities:Act as the primary point of contact for customers, responding to inquiries and providing information about our products and servicesResolve customer complaints and escalate issues as neededHandle a high volume of incoming calls, emails, and chats in a professional and timely mannerMaintain accurate and detailed records of customer interactions and transactionsCollaborate with other departments to ensure customer needs are metContinuously seek opportunities to improve customer service processes and proceduresStay updated on company products, services, and policies in order to provide accurate information to customersMeet and exceed customer service goals and targetsRequirements:High school diploma or equivalentPrevious customer service experience preferredExcellent communication and interpersonal skillsStrong problem-solving abilitiesAbility to work in a fast-paced environment and handle multiple tasks simultaneouslyProficient in Microsoft Office and customer service softwareWillingness to work flexible hours, including evenings and weekends if neededBenefits:Competitive salaryComprehensive benefits package including medical, dental, and vision coveragePaid time off and holidaysOpportunities for career growth and developmentPositive and supportive work environmentIf you are a customer service-oriented individual with a passion for helping others, we encourage you to apply for this exciting opportunity. Join our team at Star Services LLC and be a part of our commitment to providing exceptional service to our customers.
Expected salary: 4500 per month
Location: Dubai
Job date: Wed, 18 Dec 2024 23:59:29 GMT
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Customer Service Agent
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