Job title: Customer Happiness Agent
Company:
Job description: Customer Happiness AgentJob Location: Dubai, United Arab EmiratesJob Overview: The Customer Happiness Agent is responsible to handle the accounts of customers and provide them with efficient customer service.Key Areas of Responsibilities:
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- Provide help and advice to customers about products and services.
- Communicate courteously with customers by telephone, email, letter, and face to face.
- Investigate and solve customers’ problems whilst working closely with the Team Leader.
- Responsible to keep accurate records of discussions or correspondence with customers.
- Learn about organization’s products, promotions or services and keeps up to date with changes.
- Responsible for collecting money paid by clients for service / product and update the money collection schedule.
Professional Requirements:
- Bachelor’s degree or equivalent.
- At least 3 years’ experience in Customer Service.
- Excellent communication skills. Interpersonal Requirements:
- Good MS Office skills.
Interpersonal Requirements:
- Good MS Office skills.
- Good verbal and written communication skills
- Ability to act on own initiative and handle stress well.
- Excellent grooming/appearance at all times.
- Sociable with an open personality that fits the brand image.
- Commitment to developing and maintaining a premium brand.
Salary: AED 4500 + incentives + medical + annual air-fare for self
Expected salary: 4500 per month
Location: Dubai
Job date: Sat, 11 Jan 2025 23:31:27 GMT
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