Job title: Courier Dispatcher
Company: IIQAF
Job description: . As a Courier Dispatcher, you will play a crucial role in coordinating and managing the efficient delivery of packages and ensuring timely pick-up and drop-off of shipments. You will be responsible for assigning routes to drivers, monitoring their progress, and resolving any issues that may arise during the delivery process. The ideal candidate will have excellent communication skills, the ability to multitask, and a strong sense of urgency.Responsibilities
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- Assigning delivery routes to drivers and ensuring efficient use of resources
- Monitoring driver progress and providing updates to customers on delivery status
- Resolving any issues or delays in the delivery process and coordinating with drivers, customers, and other team members
- Managing a high volume of incoming calls and emails from customers, drivers, and internal stakeholders
- Tracking and documenting package information, including delivery times and signatures
- Maintaining accurate records of delivery schedules, driver availability, and customer preferences
- Collaborating with drivers to optimize delivery routes and minimize delivery time
Requirements
- High school diploma or equivalent
- Previous experience in a dispatching role preferred
- Strong organizational and time management skills
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficiency in using dispatch software and other computer programs
- Knowledge of local roads and locations to assist with route planning
Expected salary: 5600 – 6200 per month
Location: Dubai
Job date: Thu, 21 Mar 2024 08:56:58 GMT
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