Job title: Client Services and Office Manager
Company: Tiger Recruitment
Job description: Dubai, UAE SALARY: 18,000 AED – 22,000 AED PER: Month TERM: PermanentWe are working with a Dubai based private equity firm who are looking for an experienced Client Services Manager. The individual will also act as the company Office Manager to ensure the general day to day running and operations of the company are in good order. Experience in client services and management are necessary for this important role.Responsibilities:
- Ensure all client details and information remains up to date at all times
- Complete quarterly newsletters and monthly blogs
- Ensure all client information is updated on the company CRM and Client Portal
- Communicate with clients regarding new business, referrals and new opportunities
- Respond to and handle client complaints professionally
- Schedule client meetings as required
- Communicate with clients regularly to ensure a strong service and relationship
- Maintain and update a calendar for client events
- Prepare new client welcome packs and arrange to be handed to client
- Accurately complete client contracts
- Ensure all Know Your Customer (KYC) documentation from clients is up to date, requesting updates as necessary
- Address client service inquiries
- Report any client issues to management
The ideal candidate will have at demonstrable experience working in a Senior Client Services / Senior Customer Service role (management level), have excellent people skills and a warm personality.Experience working within the Financial services industry is preferred but not essential.Only candidates who are available to join within the next 2 weeks will be considered as this role is an urgent hire.Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
Expected salary: 18000 – 22000 per month
Location: Dubai
Job date: Fri, 26 Jul 2024 06:14:00 GMT
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