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Business System Support Analyst


Job title: Business System Support Analyst

Company: Parker Connect

Job description: ESSENTIAL JOB FUNCTIONS:

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  • Responsible for resolving issues and implementing process or system enhancements as required for the legacy business systems and new ERP system (Infor Syteline)
  • Manage and obtain approvals for all change requests, particularly regarding scope and timelines
  • Prioritizes issues and determines impact of application issue on business environment
  • Lead projects within a set of deadlines using established Project Management Methodology & Governance to meet or exceed customer project requirements.
  • Support end users in day-to-day activities
  • Review all deliverables throughout the project lifecycle to ensure completeness, consistency, quality, and requirement traceability in compliance with current application development and enterprise architecture standards.
  • Ensure integration between business process requirements, current application environment and vendor software.
  • Proactively identify, analyze, and mitigate project and system operational and financial risks.
  • Develop a strong working knowledge of the various departmental processes.
  • Analyze current business processes, recommending and implementing agreed process automation and improvements
  • Maintain application landscape documentation, policies, and procedures in conjunction with the global Business Systems Manager

JOB REQUIREMENTS:

EDUCATION: Bachelor’s degree in computer science or similar.
EXPERIENCE:

  • 5+ years of experience in Finance, Manufacturing and Supply chain processes and/or related systems.
  • 5+ years of experience in managing and supporting ERP systems, ideally Infor Syteline or other Infor ERP systems.
  • Experience in reporting applications like Birst, Tableau, PowerBI, and Crystal report would be desirable.

REQUIREMENT:

  • Knowledge of and experience in supporting Infor’s Syteline ERP environment strongly desired
  • Experience in Microsoft’s 365 Environment utilizing all features and applications desired.
  • Database knowledge of MYSQL and MongoDB
  • Knowledge of digital form design is desirable.
  • Knowledge of development tools such as Visual studio, SSMS, Report Builder is desirable.
  • Knowledge of Reporting and Analytic tools
  • Knowledge of development technology such as. net, SQL, VB Script, PHP, Bootstrap is desirable.
  • Good understanding of PMP and Agile processes
  • Demonstrates effective leadership ability to contribute to a matrix team environment resulting in significant overall team performance.
  • Good understanding and experience on modern software development methodologies and tools.
  • Ability to understand business needs and apply the appropriate designs and technologies to meet the needs of the functional internal customers.
  • Ability to work with ambiguous and incomplete information. Resourceful and a Problem Solver.
  • Skills in managing time and organizing own work.
  • Work well under pressure and adhere to strict timelines; Ability to manage conflicting priorities.
  • Good verbal and written communication skills
  • Ability to connect and communicate effectively in a team environment
  • Ability to work under instruction and take guidance
  • Ability to influence and apply change
  • Candidate must be willing to travel within the UAE and internationally up to 25% of the time
  • Must be able to operate computer and other IT equipment as the job requires.

Min Experience:

5 Years

Salary :

AED 10000

Temp/Perm::

Permanent

Location :

Abu Dhabi

Posted Date:

February 14, 2024

Expected salary: 10000 per month

Location: Abu Dhabi

Job date: Fri, 16 Feb 2024 01:03:04 GMT

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