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Business Support Specialist


Job title: Business Support Specialist

Company: Superior People Recruitment

Job description: Primary point of contact for Business Support related issues (HR, IT, Procurement, PR). Responsible for overseeing and executing all office-management related activities, including; office operations, facilities, filing and data management. Providing internal business support in line with organizational policies and procedures and with general direction from the CEO, in order to support / facilitate business processes, activities and colleagues in the execution of their work.

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Essential Duties & Responsibilities by Dimensions: * Office Policies and Procedures:

  • Designs, implements, improves and overseas the adherence to general office policies and procedures in line with other business processes and with general direction of the CEO.
  • Ensures consistency and quality within office operations.
  • Monitors and reports staff adherence to key HR policies and procedures, e.g Time attendance/absence recording and vacation planning, communicating and coordinating with internal Management and Group HR / Function Heads.
  • Ensures consistent standards are observed relating to all aspects of corporate branding, e.g. business cards, stationary, corporate gifts, etc. with guidance from Group Head of PR.
  • Office Operations:
  • Runs the day-to-day office operations, including the coordination and/or execution of scheduling, bookings, appointments and business travels.
  • Welcomes visitors, arranges meeting venues and facilitates catering and other provisions as required.
  • Orders office supplies, in order to facilitate and support colleagues at work.
  • Administration:
  • Executes a variety of administrative tasks, mainly within business support processes such as HR, Finance, Procurement, Public Relations and IT, to ensure information is processed, recorded and accessible for relevant stakeholders.
  • Plays a significant role in the development and maintenance of local HR policies and procedures, with guidance from Group HR
  • Maintains a consistent approach to procurement processes inline with Group guidance.

Facilities:

  • Handles all facility-related inquiries and activities within the office space in order to ensure a safe and secure working environment, facilitating and supporting colleagues in their work.
  • Works with external providers and experts to ensure compliance with local legislation on health and safety matters.

Filing:

  • Designs and implements archives, filing systems and procedures, ensuring these systems are maintained.
  • Ensures processes are followed in order to make sure documents are filed / acrchived according to relevant rules and regulations.
  • Ensures colleages have relevant access to archived documentation.

Data Management:

  • Establishes and monitors procedures for record keeping.
  • Ensures security, integrity and confidentiality of data, in line with relevant rules and regulations.

Education/Experience Requirements:

  • University education in business related subject
  • Excellent computer skills
  • 5 years experience in similar general office management role
  • Excellent English language skills

Required Special Skills:

  • Sound knowledge of HR practice
  • Excellent written and verbal communication skills
  • Must be detailed oriented and organized
  • Proficient in MS Excel, Word, and PowerPoint
  • Must have the ability to maintain focus in a fast paced environment
  • Strong sense of urgency and problem solving skills
  • Ability to interface with all levels of management
  • Ability to prioritize work volumes with limited supervision
  • Self-starter, ability to work independently with confidence..
  • Strong communication and interpersonal skills with sensitivity to different cultures.
  • Ability to build trust and effective personal relations both within the organization and with all relevant external stakeholders.

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.

Expected salary: $90000 – 100000 per year

Location: Melbourne, VIC

Job date: Fri, 08 Mar 2024 02:17:46 GMT

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