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Assistant Director – Housing Operations and Technology


Job title: Assistant Director – Housing Operations and Technology

Company: New York University Abu Dhabi

Job description: Assistant Director – Housing Operations and TechnologyJob Overview
New York University Abu Dhabi is seeking an Assistant Director for Housing Operations and Technology to lead housing logistics, systems management, and service delivery for a residential program serving over 1,800 students. UAE nationals are encouraged to apply. This key leadership role reports to the Assistant Dean of Students and shapes a student-focused residential experience that integrates technology, budgeting, and cross-department collaboration.Job Details
Job Location: Abu Dhabi, United Arab Emirates
Industry: Higher Education
Function: Management
Salary: 22000-26000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full TimeJob Overview
The Assistant Director will manage operational systems such as StarRez, oversee a live-in Residential College Operations Manager, and lead cross-functional coordination for housing assignments, break logistics, and budget oversight. The role demands strong leadership in managing housing data systems, on-call support, and strategic planning across NYUAD’s Residential Life platform.Key Responsibilities

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  • Supervise and mentor the Residential College Operations Manager through weekly check-ins, trainings, and leadership development
  • Direct all undergraduate housing operations for four residential colleges, including room assignments and housing transitions
  • Lead StarRez operations, housing lifecycle processes, digital workflows, and collaboration with IT and data teams
  • Coordinate early arrival, summer, and semester-break housing along with billing and contract logistics
  • Manage housing operations budgets, fines, inventory control, and reconciliation with student finance
  • Maintain oversight of housing-related web content, communications, and student-facing tools
  • Represent Residential Life in university-wide working groups and contribute to annual strategic planning
  • Participate in the 24/7 on-call rotation to respond to student housing emergencies and facility-related issues

Job Requirements

  • Bachelor’s Degree required (Higher Education, Business, Counseling, or related fields)
  • 5+ years of progressively responsible experience in residential or student affairs
  • Strong administrative, technical, and leadership skills
  • Experience managing housing systems like StarRez and platforms like Monday.com or Hiver
  • Knowledge of budget forecasting, billing, and operational compliance processes
  • Demonstrated ability to work across departments in a fast-paced university setting
  • Excellent communication, discretion with confidential matters, and service orientation
  • Ability to lead teams, handle emergencies, and develop scalable systems and solutions

Preferred Qualifications

  • Master’s Degree in Higher Education Administration, Business, or related field
  • Experience supporting an international student population and multicultural residential community

What We Offer

  • Competitive compensation and benefits
  • Leadership role in a dynamic, globally integrated university
  • Opportunities to shape housing innovation and operations excellence
  • Professional development within a diverse and collaborative team

About the Company
New York University Abu Dhabi (NYUAD) is a world-class liberal arts and research university forming part of NYU’s global network. Committed to academic excellence and innovation, NYUAD offers a transformative educational experience in a vibrant multicultural environment. As a major intellectual hub in the Arab world, NYUAD supports groundbreaking research, cross-campus collaboration, and community-focused initiatives that serve both local and international students.Job Title Assistant Director – Housing Operations and Technology
Job Description Assistant Director – Housing Operations and TechnologyJob Overview
New York University Abu Dhabi is seeking an Assistant Director for Housing Operations and Technology to lead housing logistics, systems management, and service delivery for a residential program serving over 1,800 students. UAE nationals are encouraged to apply. This key leadership role reports to the Assistant Dean of Students and shapes a student-focused residential experience that integrates technology, budgeting, and cross-department collaboration.Job Details
Job Location: Abu Dhabi, United Arab Emirates
Industry: Higher Education
Function: Management
Salary: 22000-26000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full TimeJob Overview
The Assistant Director will manage operational systems such as StarRez, oversee a live-in Residential College Operations Manager, and lead cross-functional coordination for housing assignments, break logistics, and budget oversight. The role demands strong leadership in managing housing data systems, on-call support, and strategic planning across NYUAD’s Residential Life platform.Key Responsibilities

  • Supervise and mentor the Residential College Operations Manager through weekly check-ins, trainings, and leadership development
  • Direct all undergraduate housing operations for four residential colleges, including room assignments and housing transitions
  • Lead StarRez operations, housing lifecycle processes, digital workflows, and collaboration with IT and data teams
  • Coordinate early arrival, summer, and semester-break housing along with billing and contract logistics
  • Manage housing operations budgets, fines, inventory control, and reconciliation with student finance
  • Maintain oversight of housing-related web content, communications, and student-facing tools
  • Represent Residential Life in university-wide working groups and contribute to annual strategic planning
  • Participate in the 24/7 on-call rotation to respond to student housing emergencies and facility-related issues

Job Requirements

  • Bachelor’s Degree required (Higher Education, Business, Counseling, or related fields)
  • 5+ years of progressively responsible experience in residential or student affairs
  • Strong administrative, technical, and leadership skills
  • Experience managing housing systems like StarRez and platforms like Monday.com or Hiver
  • Knowledge of budget forecasting, billing, and operational compliance processes
  • Demonstrated ability to work across departments in a fast-paced university setting
  • Excellent communication, discretion with confidential matters, and service orientation
  • Ability to lead teams, handle emergencies, and develop scalable systems and solutions

Preferred Qualifications

  • Master’s Degree in Higher Education Administration, Business, or related field
  • Experience supporting an international student population and multicultural residential community

What We Offer

  • Competitive compensation and benefits
  • Leadership role in a dynamic, globally integrated university
  • Opportunities to shape housing innovation and operations excellence
  • Professional development within a diverse and collaborative team

About the Company
New York University Abu Dhabi (NYUAD) is a world-class liberal arts and research university forming part of NYU’s global network. Committed to academic excellence and innovation, NYUAD offers a transformative educational experience in a vibrant multicultural environment. As a major intellectual hub in the Arab world, NYUAD supports groundbreaking research, cross-campus collaboration, and community-focused initiatives that serve both local and international students.
Post DetailsJob Start Date
Salary from 22000.00
Salary to 26000.00
Number of Vacancies 1
Location –Location City Abu DhabiDesired Candidate’s Profile
Gender No Preference
Nationality
Candidate Current Location

Expected salary: 22000 – 26000 per month

Location: Abu Dhabi

Job date: Mon, 23 Jun 2025 22:10:14 GMT

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