Job title: AK – Perm. Full-time Patient Care Coordinator, Days(8-Hour Shifts),**Certified Healthcare Access Manager Preferred**- Juneau
Company: Mobile Health Team
Job description: Mobile Health Team Inc., a staffing agency, has an opening for a permanent full-time Patient Care Coordinator position. We are looking for someone with a passion for people.Location: Juneau, AK 99801Assignment Start Date: 5/30/2025Assignment Shift: Days, Full TimeFacility Salary: $57,000.00 to $73,000.00RESPONSIBILITIESPatient Care Coordinator manages and coordinates all aspects of a patient’s care, working closely with the care team to ensure treatment plans are followed and the patient’s needs are met.
- Assists the care team in coordinating safe, timely, effective, efficient, equitable, patient-centered care.
- Assesses self-management skills of patients and caregivers and encourages wellness and autonomy through support, training, and coordination of community and/or referred services.
- Communicates regularly with patients and caregivers regarding the Plan of Care (POC).
- Responsible for the management and coordination of internal and external referrals.
- Acts as a communication portal between patients and their care team, sharing lab results with patients, generating patient letters, and completing relevant forms as needed.
- Performed patient outreach- either by telephone or text, encouraging patients to schedule with the care team.
- Supports care coordination within and outside of the health system to ensure a consistent, effective, supportive system of care.
- Facilitates efficient clinic flow and utilization.
- Tracks and maintains case management and coordination data.
- Monitors normal patient progress and tracks outcomes using standards of performance and care.
- Advocates for patients and patient caregivers at the service-delivery level empower patient decision-making and self-care, and address patient needs promptly.
- Facilitates patient outreach utilizing patient health and quality data.
- Participates in departmental and clinical improvement efforts, maintains a clean and safe working environment for self, staff, and patients, and maintains compliance with annual competencies.
- Identifies community resources, fosters partnerships, and utilizes resources effectively.
- 50 % of the job will require referral management work, 25% performing patient outreach, and 25% care team communication.
- Other duties as assigned.
EXPERIENCE/EDUCATION/QUALIFICATIONSExperience:
- 2 years of healthcare, behavioral health, dental, or relevant administrative experience required.
- Internal candidates with at least 2 years of experience working in a front or back-office role may be considered for this role.
Education:
- Associate’s degree or 2 years of college, preferably in social work, social services, healthcare administration, business administration, or related field, OR 2 years of relevant professional experience may be exchanged for a degree or course work.
- A Bachelor’s degree in a relevant field may be exchanged for all required experience.
- Basic Life Support preferred.
Licenses, Certifications, and Registration:
- Certified Healthcare Access Manager – preferred
Knowledge, Skills, and Abilities:
- Healthcare technology and automated system design of Electronic Health Record Systems.
- Principles of managed care (i.e., Medicare, Medicaid, Blue Cross, Campus, and related federal and state regulations and requirements
- Knowledge of healthcare technology and automated system design of Electronic Health Record Systems,
- Healthcare Revenue Cycle operations, Information systems, healthcare applications, and revenue cycle principles
- Leadership, including coaching and conflict resolution, to aid in the development of departmental personnel.
- Analytical skills to discuss problems, analyze solutions/options, evaluate, and enable the improvement of the process
- Excellent verbal and written communication skills for a diverse customer base, including physicians, executive leadership, and both technical and administrative staff.
- Project management
- Maintain long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
- Analyze problems, offer possible solutions, and represent PFS effectively on committees and in work groups
- Effectively supervise the work of direct reports to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
- Proficient in Microsoft Office Products,i ncluding Word, Excel, and PowerPoint
M-286626Mobile Health Team, Inc is a workforce solutions company. We match experienced healthcare professionals with temporary or permanent positions globally.Our mission is clear, to bridge the staffing gap in the healthcare industry by creating and maintaining long-term working relationships with clients and healthcare professionals. We specialize in temporary and permanent placements in order to meet our client’s needs.
Expected salary: $57000 – 73000 per year
Location: Juneau, AK
Job date: Sat, 31 May 2025 22:00:04 GMT
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