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Senior Manager, Crisis Management and Business Resilience


Job title: Senior Manager, Crisis Management and Business Resilience

Company: The University of Queensland

Job description: Broaden your career within one of QLD’s largest employers

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Belong to a vibrant community where your work genuinely makes an impact

Culture committed to excellence and innovation

Based at the picturesque

About UQ

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of are available, such as:

26 weeks paid parental leave or 14 weeks paid primary caregiver leave

17% superannuation contributions

17.5% annual leave loading

Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight

Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

On campus childcare options

Cheap parking (from just $5.75 a day)

Salary packaging options

About This Opportunity

We are seeking a Senior Manager, Crisis Management and Business Resilience to provide business resilience expertise and leadership through the development and implementation of management strategies for the University’s ongoing business resilience to ensure the long-term sustainability and success of the University.

Specifically, this role is responsible for the leadership, development and implementation of best practice crisis, business continuity and critical incident management across the University. The role will be required to work closely with other functions across the University to ensure seamless alignment, a clear understanding of accountabilities and consistency in approach.

Key responsibilities include, but are not limited to:

Providing expert advice, support and coordination to executive leadership in the event of a crisis or critical incident.

Enhancing management’s business resilience awareness, knowledge and capabilities by providing expert advice in relation to the management and coordination of crisis response planning, and business continuity planning.

Developing and implementing better practice crisis, business continuity and incident management governance, framework, plans (including the University Incident Management Plan), processes and tools including training, scenario testing and exercise coordination in collaboration with relevant functions.

Assisting faculties, institutes and divisions with risk assessments, business impact analysis, identifying time critical functions, determining acceptable recovery timeframes to develop practical business continuity plans and incident management plans.

Working closely with relevant subject matters experts (e.g. property and facilities, internal/external communications, cyber security) to align emergency management, crisis communications and IT disaster recovery planning so that detailed response plans are in place for high risk ‘foreseeable’ events.

Compile and provide relevant, reliable and insightful reports to management highlighting important aspects of the University’s business resilience risk profile.

Assisting the Associate Director Enterprise Risk Services with other risk management related assignments as required.

This is a full-time, continuing position.

At HEW Level 9, the full-time equivalent base salary will be in the range $127,496 – $134,829 plus super of up to 17%. The total FTE package will be in the range $149,171 – $157,750 per annum.

About You

Significant relevant experience in a business resilience leadership position or equivalent risk management role in a large and complex organisational environment.

Comprehensive knowledge and a solid understanding of best practice business resilience frameworks, processes and management.

Practical experience in crisis management, incident management and business continuity management, including the provision of management guidance and expert advice.

Ability to face stressful events in a considered and respectful way with superior ability to identify and prioritise tasks under demanding circumstances via maintaining perspective, having a structured approach and staying in control of the situation.

Superior interpersonal skills with the ability to build and maintain productive relationships with the ability to communicate, negotiate, network and consult with key stakeholders.

Proven ability to work collaboratively and complete tasks by managing priorities within defined timeframes.

Highly independent worker with demonstrated personal responsibility in meeting objectives, including the ability to recognise and resolve issues impacting on the achievement of required outcomes.

Experience in managing business resilience related risks in the higher education sector is not essential but will be highly regarded.

Experience in enterprise risk management, including risk workshop facilitation is not essential, but will be highly regarded.

In addition, the following mandatory requirements apply:

Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.

Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Questions?

For more information about this opportunity, please contact Ms Joanna Spanjaard, Director, Governance and Risk via email . For application queries, please contact stating the job reference number in the subject line.

Want to Apply?

All applicants must upload the following documents in order for your application to be considered:

Cover letter addressing the ‘About You’ with demonstrated examples of how you address the essential and desirable criteria.

Resume

Other Information

At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on . We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in the broader community, whether that be , , , , or . Accessibility requirements and/or adjustments can be directed to .

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

Applications closes Monday, 25 March 2024 at 11.00pm AEST (R-34329).

Expected salary: $127496 – 134829 per year

Location: Queensland

Job date: Tue, 05 Mar 2024 03:13:03 GMT

Apply for the job now!