Job title: Guest Services Executive – Spa and Wellness Hospitality
Company: Jumeirah
Job description: Guest Services Executive – Spa and Wellness HospitalityJob OverviewJumeirah Burj Al Arab, Dubai’s most iconic luxury hotel and a symbol of refined Arabian hospitality, is seeking a Guest Services Executive to join its renowned Assawan Spa team. This is a premium opportunity to deliver exceptional spa and wellness service experiences in a globally celebrated environment that redefines luxury.Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Concierge
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full TimeJob OverviewAs a Guest Services Executive at Assawan Spa, you will ensure every guest journey is seamless, personalized, and memorable. From greeting guests at the reception to managing spa room preparation and supporting high service standards, you will play a vital role in elevating the wellness experience at one of the world’s most luxurious spa destinations.Key Responsibilities
- Greet, escort, and assist spa guests, maintaining a calm, professional, and welcoming presence
- Ensure cleanliness and readiness of spa treatment rooms and public areas to brand standards
- Handle guest inquiries, anticipate needs, and arrange amenities to exceed expectations
- Monitor guest satisfaction, resolve issues promptly, and escalate concerns when needed
- Maintain spa reception desk and supply stations with proper inventory and hygiene standards
- Adhere to HACCP and all Health, Safety, and Environment (HSE) protocols to ensure safe, top-tier service
Required Qualifications and Skills
- 2-3 years of experience in luxury hospitality, preferably within spa, wellness, or guest-facing roles
- Excellent communication skills and guest empathy in a multicultural setting
- Proactive, service-oriented, and well-organized, with attention to cleanliness and detail
- Familiarity with HSE and hygiene standards in hospitality environments
What We Offer
- Attractive tax-free monthly salary paid in AED
- Full access to F and B discounts and hotel rate privileges across Jumeirah Group
- Annual flight allowance, comprehensive health and dental coverage
- Life insurance, incentive schemes, and continuous learning opportunities
- A career within one of the world’s most admired luxury hospitality brands
About the CompanyJumeirah Group is a pioneer of modern Arabian hospitality, globally recognized for its luxury hotels, fine dining, and customer-first innovation. Burj Al Arab Jumeirah, the group’s flagship property, delivers legendary service, and unmatched elegance. Join a brand that shapes the future of luxury hospitality.Job Title Guest Services Executive – Spa and Wellness Hospitality
Job Description Guest Services Executive – Spa and Wellness HospitalityJob OverviewJumeirah Burj Al Arab, Dubai’s most iconic luxury hotel and a symbol of refined Arabian hospitality, is seeking a Guest Services Executive to join its renowned Assawan Spa team. This is a premium opportunity to deliver exceptional spa and wellness service experiences in a globally celebrated environment that redefines luxury.Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Guest Services / Concierge
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full TimeJob OverviewAs a Guest Services Executive at Assawan Spa, you will ensure every guest journey is seamless, personalized, and memorable. From greeting guests at the reception to managing spa room preparation and supporting high service standards, you will play a vital role in elevating the wellness experience at one of the world’s most luxurious spa destinations.Key Responsibilities
- Greet, escort, and assist spa guests, maintaining a calm, professional, and welcoming presence
- Ensure cleanliness and readiness of spa treatment rooms and public areas to brand standards
- Handle guest inquiries, anticipate needs, and arrange amenities to exceed expectations
- Monitor guest satisfaction, resolve issues promptly, and escalate concerns when needed
- Maintain spa reception desk and supply stations with proper inventory and hygiene standards
- Adhere to HACCP and all Health, Safety, and Environment (HSE) protocols to ensure safe, top-tier service
Required Qualifications and Skills
- 2-3 years of experience in luxury hospitality, preferably within spa, wellness, or guest-facing roles
- Excellent communication skills and guest empathy in a multicultural setting
- Proactive, service-oriented, and well-organized, with attention to cleanliness and detail
- Familiarity with HSE and hygiene standards in hospitality environments
What We Offer
- Attractive tax-free monthly salary paid in AED
- Full access to F and B discounts and hotel rate privileges across Jumeirah Group
- Annual flight allowance, comprehensive health and dental coverage
- Life insurance, incentive schemes, and continuous learning opportunities
- A career within one of the world’s most admired luxury hospitality brands
About the CompanyJumeirah Group is a pioneer of modern Arabian hospitality, globally recognized for its luxury hotels, fine dining, and customer-first innovation. Burj Al Arab Jumeirah, the group’s flagship property, delivers legendary service, and unmatched elegance. Join a brand that shapes the future of luxury hospitality.
Post DetailsJob Start Date
Salary from 7000.00
Salary to 9000.00
Number of Vacancies 1
Location –Location City DubaiDesired Candidate’s Profile
Gender No Preference
Nationality
Candidate Current Location
Expected salary: 7000 – 9000 per month
Location: Dubai
Job date: Mon, 02 Jun 2025 22:14:07 GMT
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