Job title: Front Desk Agent – Guest Services
Company: Accor
Job description: Front Desk Agent – Guest ServicesJoin the legendary Queen Elizabeth II (QE2) Hotel, Dubai’s only floating hospitality landmark. We are seeking a Front Desk Agent to provide exceptional service at one of the world\’s most iconic maritime heritage hotels.Job Location: Dubai, UAE
Industry: Hospitality
Function: Front Desk / Guest Services
Salary: 4000-5500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full TimeStep into history and deliver memorable guest experiences aboard the QE2. As a Front Desk Agent, you will be the first point of contact for guests, handling check-in/out processes, managing reservations, and offering personalized service that reflects the elegance of British heritage.Key Responsibilities
- Perform guest check-ins and check-outs using Opera Cloud
- Welcome guests with warmth, answer calls, and handle inquiries efficiently
- Manage daily guest and occupancy reports, including group arrivals
- Inform guests about room availability, hotel rates, and services
- Coordinate with housekeeping to ensure rooms meet guest expectations
- Maintain accurate and up-to-date reservation information
- Ensure a seamless front desk operation that enhances guest satisfaction
Job Requirements
- Prior experience as Front Desk Agent or Receptionist in a UAE hotel
- Proficiency in Opera Cloud and Microsoft Office tools
- Fluent in English; additional language skills are an advantage
- Strong interpersonal and communication abilities
- High attention to detail and excellent organizational skills
- A passion for hospitality and delivering premium guest service
What We Offer
- Competitive salary and benefits package
- Staff accommodation and duty meals
- Health insurance and annual leave benefits
- Unique opportunity to work on a globally recognized maritime icon
- Training, development, and career growth in a dynamic hotel environment
About the Company
The Queen Elizabeth II Hotel is a unique floating hospitality destination docked in Port Rashid, Dubai. A celebrated British ocean liner turned luxury hotel, the QE2 features 447 distinctive rooms, immersive history tours, and elegant dining venues. This one-of-a-kind setting offers guests and staff the rare experience of living and working aboard a legendary ship, bridging heritage with modern luxury.Job Title Front Desk Agent – Guest Services
Job Description Front Desk Agent – Guest ServicesJoin the legendary Queen Elizabeth II (QE2) Hotel, Dubai’s only floating hospitality landmark. We are seeking a Front Desk Agent to provide exceptional service at one of the world\’s most iconic maritime heritage hotels.Job Location: Dubai, UAE
Industry: Hospitality
Function: Front Desk / Guest Services
Salary: 4000-5500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full TimeStep into history and deliver memorable guest experiences aboard the QE2. As a Front Desk Agent, you will be the first point of contact for guests, handling check-in/out processes, managing reservations, and offering personalized service that reflects the elegance of British heritage.Key Responsibilities
- Perform guest check-ins and check-outs using Opera Cloud
- Welcome guests with warmth, answer calls, and handle inquiries efficiently
- Manage daily guest and occupancy reports, including group arrivals
- Inform guests about room availability, hotel rates, and services
- Coordinate with housekeeping to ensure rooms meet guest expectations
- Maintain accurate and up-to-date reservation information
- Ensure a seamless front desk operation that enhances guest satisfaction
Job Requirements
- Prior experience as Front Desk Agent or Receptionist in a UAE hotel
- Proficiency in Opera Cloud and Microsoft Office tools
- Fluent in English; additional language skills are an advantage
- Strong interpersonal and communication abilities
- High attention to detail and excellent organizational skills
- A passion for hospitality and delivering premium guest service
What We Offer
- Competitive salary and benefits package
- Staff accommodation and duty meals
- Health insurance and annual leave benefits
- Unique opportunity to work on a globally recognized maritime icon
- Training, development, and career growth in a dynamic hotel environment
About the Company
The Queen Elizabeth II Hotel is a unique floating hospitality destination docked in Port Rashid, Dubai. A celebrated British ocean liner turned luxury hotel, the QE2 features 447 distinctive rooms, immersive history tours, and elegant dining venues. This one-of-a-kind setting offers guests and staff the rare experience of living and working aboard a legendary ship, bridging heritage with modern luxury.
Post DetailsJob Start Date
Salary from 4000.00
Salary to 5500.00
Number of Vacancies 1
Location –Location City DubaiDesired Candidate’s Profile
Gender No Preference
Nationality
Candidate Current Location
Expected salary: 4000 – 5500 per month
Location: Dubai
Job date: Sun, 25 May 2025 22:31:23 GMT
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