Job title: Assistant Spa Manager – Wellness & Guest Services
Company: Accor
Job description: Assistant Spa Manager – Wellness & Guest ServicesMövenpick Hotel, part of the Accor group in Dubai, is seeking an experienced and service-driven Recreation Manager to oversee its fitness and wellness facilities. This role offers the chance to shape a dynamic recreation experience in a luxury hotel environment known for turning everyday moments into extraordinary memories.Job Location: Dubai, UAE
Industry: Hospitality
Function: Hospitality / Travel / Tourism
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full TimeThe Recreation Manager will be responsible for leading the gym and spa teams, ensuring seamless daily operations, managing member satisfaction, coordinating training, and enhancing revenue through memberships and wellness programs.Key ResponsibilitiesPlanning & Organization
- Plan gym classes, fitness schedules, and recreational programs aligned with member needs
- Coordinate purchasing and inventory management with finance and supply chain teams
- Prepare and manage departmental budget and forecasts, monitoring cost control and payroll
- Collaborate with the marketing team to develop promotions and reach sales targets
Operational Oversight
- Lead and train the recreation team to deliver consistent and professional service
- Implement and maintain service quality standards, cleanliness, and equipment maintenance
- Ensure compliance with hotel policies, health & safety standards, and emergency procedures
- Deliver personal training sessions and ensure fitness staff provide guidance and support to guests
- Review guest feedback and make service improvements accordingly
- Host daily team briefings and monthly meetings to foster motivation and communication
Sales & Membership Growth
- Oversee gym membership sales, fee collection, renewals, and database updates
- Conduct guided tours for potential members and prepare membership materials
- Identify upselling opportunities and cross-promote services such as spa, dining, and events
Administration
- Maintain updated training records and schedules
- Work closely with HR to oversee recruitment, staff evaluations, and development
- Ensure financial accuracy in reporting and manage administrative tasks related to attendance and training compliance
Job Requirements
- Minimum 3-4 years of experience in a fitness or spa management role in hospitality
- CPR and First Aid certifications preferred
- Strong communication, team leadership, and organizational skills
- Excellent customer service approach and guest-centric mindset
- Working knowledge of membership management systems and wellness program design
What We Offer
- Competitive tax-free salary and performance-based incentives
- Accommodation or housing allowance, transport, meals, and medical insurance
- Annual airfare allowance and end-of-service benefits
- Access to Accor employee discounts worldwide
- Continuous learning via Accor Academies and development programs
- Diverse and inclusive work environment with global career growth potential
About the Company
Mövenpick Hotels & Resorts is part of the Accor Group, offering upscale hospitality with Swiss heritage and a focus on meaningful moments. At Mövenpick Dubai, we blend heartfelt service with exceptional lifestyle and wellness experiences to create unforgettable guest journeys. Be part of a global network and a place where your passion meets limitless possibilities.Job Title Assistant Spa Manager – Wellness & Guest Services
Job Description Assistant Spa Manager – Wellness & Guest ServicesMövenpick Hotel, part of the Accor group in Dubai, is seeking an experienced and service-driven Recreation Manager to oversee its fitness and wellness facilities. This role offers the chance to shape a dynamic recreation experience in a luxury hotel environment known for turning everyday moments into extraordinary memories.Job Location: Dubai, UAE
Industry: Hospitality
Function: Hospitality / Travel / Tourism
Salary: 7000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full TimeThe Recreation Manager will be responsible for leading the gym and spa teams, ensuring seamless daily operations, managing member satisfaction, coordinating training, and enhancing revenue through memberships and wellness programs.Key ResponsibilitiesPlanning & Organization
- Plan gym classes, fitness schedules, and recreational programs aligned with member needs
- Coordinate purchasing and inventory management with finance and supply chain teams
- Prepare and manage departmental budget and forecasts, monitoring cost control and payroll
- Collaborate with the marketing team to develop promotions and reach sales targets
Operational Oversight
- Lead and train the recreation team to deliver consistent and professional service
- Implement and maintain service quality standards, cleanliness, and equipment maintenance
- Ensure compliance with hotel policies, health & safety standards, and emergency procedures
- Deliver personal training sessions and ensure fitness staff provide guidance and support to guests
- Review guest feedback and make service improvements accordingly
- Host daily team briefings and monthly meetings to foster motivation and communication
Sales & Membership Growth
- Oversee gym membership sales, fee collection, renewals, and database updates
- Conduct guided tours for potential members and prepare membership materials
- Identify upselling opportunities and cross-promote services such as spa, dining, and events
Administration
- Maintain updated training records and schedules
- Work closely with HR to oversee recruitment, staff evaluations, and development
- Ensure financial accuracy in reporting and manage administrative tasks related to attendance and training compliance
Job Requirements
- Minimum 3-4 years of experience in a fitness or spa management role in hospitality
- CPR and First Aid certifications preferred
- Strong communication, team leadership, and organizational skills
- Excellent customer service approach and guest-centric mindset
- Working knowledge of membership management systems and wellness program design
What We Offer
- Competitive tax-free salary and performance-based incentives
- Accommodation or housing allowance, transport, meals, and medical insurance
- Annual airfare allowance and end-of-service benefits
- Access to Accor employee discounts worldwide
- Continuous learning via Accor Academies and development programs
- Diverse and inclusive work environment with global career growth potential
About the Company
Mövenpick Hotels & Resorts is part of the Accor Group, offering upscale hospitality with Swiss heritage and a focus on meaningful moments. At Mövenpick Dubai, we blend heartfelt service with exceptional lifestyle and wellness experiences to create unforgettable guest journeys. Be part of a global network and a place where your passion meets limitless possibilities.
Post DetailsJob Start Date
Salary from 7000.00
Salary to 9000.00
Number of Vacancies 1
Location –Location City DubaiDesired Candidate’s Profile
Gender No Preference
Nationality
Candidate Current Location
Expected salary: 7000 – 9000 per month
Location: Dubai
Job date: Sun, 25 May 2025 22:56:58 GMT
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