Job title: Access Control Specialist – Data Entry
Company: Spectrum Association Management
Job description: Access Control Systems CoordinatorAre you interested in working in a recession-proof industry for a supportive company? Do you love customer service? Are you tech-savvy with a commitment to resolving issues? Are you a resourceful individual energized by working under time pressure? Do you learn quickly and prefer working with little supervision? Are you methodical, accurate, detail-oriented, and self-disciplined?Who is SPECTRUM Association Management?SPECTRUM AM is a HOA Management Company that has been in business for over 20 years. We are proud to be one of the most recognized companies in our industry by winning Best Places to Work award 17 years in a row. We are energetic and passionate about our goals, and because of our continued growth we are seeking a qualified candidate to help us achieve them. We are looking forward to hiring customer service professionals who will share our vision, values, and commitment to superior customer service as we continue to build strong and lasting relationships within the communities we serve. Headquartered in San Antonio, we have offices across Texas and Arizona.What does it look like to be an employee at Spectrum Association Management?-99% of employees believe in the company leadership and future success of the organization.-96% of employees are proud to work here and love their coworkers!-93% of employees have felt well supported by management through COVID-19.We appreciate the people we work with and want to provide our people with the resources and flexibility they need to succeed. Spectrum AM can offer you:In house education to teach the specifics of the role and help develop your career with a new skill setSupport structure for your learning and success including subject specific experts, training department, and the Access department headStrong team environmentFriendly culture with opportunities for games, raffle drawings, and other activitiesREQUIRED SKILLS AND EXPERIENCEWe do NOT require prior experience in our industry or this job role. The role does require:Strong communication skills, both verbal and writtenAbility to multi-task in a fast-paced environment and manage time sensitive deadlinesWorking knowledge of keyboard and software navigation, proficiency with computers, and the ability to learn multiple access programsPREFERRED SKILLS AND EXPERIENCEMust be proficient in ExcelExperience navigating databasesUnderstand ticketing systemsMailing systemsJOB DESCRIPTIONBased in our San Antonio corporate office, the Access Specialist will be responsible for proactively supporting clients by programming access devices in multiple systems, maintaining inventory of access devices, and providing support to both internal and external customers.Program electronic access cards and gate remotes for the communities we serveFacilitate the gate and amenity schedule to meet reservation requirementsCommunicate between vendors, homeowners in communities served by Spectrum AM, and the community managers of Spectrum AM via email and phoneTroubleshooting and diagnosisEntry of programming information into a databaseSPECTRUM ASSOCIATION MANAGEMENT HIGHLIGHTED BENEFITSWe offer a comprehensive package that is more than just a paycheckRecognized as Best Places to Work 17 years in a row!Fastest Growing Company – Fast Track 50 in 2020.San Antonio-based homeowners’ association management company.Privately-owned with over 20 years in business and during those years, we have never had to lay anyone off.Work / Life balance.5 weeks of PTO (in addition to paid holidays) to allow for rest, travel, family, and your hobbies.11 annual paid holidays.40 paid hours per year for community service activities.Internal Learning and Development Management System.Full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.Free medical clinic in-house (in San Antonio office – virtual appointments for other offices).Well-structured career track plan with a 6-month review.Hourly Pay: $15 per hour with reviews and performance increase opportunities every 6 months.Full-time hours – 9:00 am to 6:00 pm. Monday to Friday only in our San Antonio office. Rotating schedules for after hour calls.Office Location: 17319 San Pedro Ave. San Antonio, TX 78232Spectrum AM believes the greatest respect we can show a candidate is to conduct a thorough and detailed interview process. If you are ready and willing to invest your time and effort in Spectrum AM, then we will surely invest in getting to know you well if we see a solid match to the position.If there is a good match and you continue through the process, please be prepared for detailed and multiple steps. This could include a screening phone interview, in-person department interview, panel interview, employment verifications and dialog with references. Additionally, if we extend an offer, we conduct drug screening and background checks.
Expected salary: $15 per hour
Location: San Antonio, TX
Job date: Fri, 09 May 2025 04:20:54 GMT
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Access Control Specialist – Data Entry
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