Administrative Assistant – Customer Happiness Department

Job title: Administrative Assistant – Customer Happiness Department

Company: Road and Transport, RTA Dubai

Job description: Administrative Assistant – Customer Happiness DepartmentThe Roads and Transport Authority (RTA) in Dubai is hiring an Administrative Assistant to support the Customer Happiness Department in achieving its operational and strategic goals. This role involves coordinating meetings, following up on departmental action plans, and maintaining effective communication and documentation.Job Location: Dubai, United Arab Emirates
Industry: Government Administration
Function: Administrative Support
Salary: Estimated AED 8,000 to AED 11,000 monthly
Gender: UAE National Only
Candidate Nationality: UAE Nationals Only
Candidate Current Location: AnyJob OverviewThe Administrative Assistant – Customer Happiness Department will assist in organizing departmental meetings, tracking project progress, maintaining records, and ensuring seamless coordination between various stakeholders. This role is crucial for maintaining operational efficiency and ensuring timely execution of departmental initiatives.Key Responsibilities– Assist in monitoring and following up on departmental action plans and report delays to management
– Arrange meetings with internal and external parties, ensuring all logistical requirements are met
– Organize and support department events in collaboration with concerned departments
– Maintain and manage minutes of meetings and follow up on assigned tasks as per management instructions
– Perform daily administrative duties in accordance with RTA’s procedures
– Track and coordinate the progress of projects assigned to the department, ensuring alignment with approved plans
– Maintain training records for department staff and coordinate with relevant parties for training activities
– Prepare monthly reports for management highlighting action plan progress and achievements
– Perform other administrative responsibilities and tasks assigned by the department leadershipRequired Skills and ExperienceEducation:
– High School CertificateExperience:
– 0-2 years of relevant experience in a recognized organizationSkills:
– Fluent in English (reading, writing, and speaking); Arabic language skills are an advantage
– Effective communicator and active listener
– Strong organizational skills with attention to detail
– Proficient in basic computer applications (Microsoft Office Suite)
– Resourceful and able to build positive working relationships with colleagues and stakeholders
– Ability to prioritize and manage multiple tasks effectivelyWhat We Offer– Competitive government salary and benefits
– Opportunities for professional growth within Dubai’s leading public sector
– Training and development programs to enhance skills and career advancement
– Supportive and collaborative work environment
– Exposure to Dubai’s customer excellence initiatives and service innovation programsAbout the CompanyThe Roads and Transport Authority (RTA) in Dubai is a key government body overseeing transportation, infrastructure, and smart mobility solutions. Through innovation and a commitment to customer happiness, RTA is shaping the future of urban mobility and service excellence in Dubai.Job Title Administrative Assistant – Customer Happiness Department
Job Description Administrative Assistant – Customer Happiness DepartmentThe Roads and Transport Authority (RTA) in Dubai is hiring an Administrative Assistant to support the Customer Happiness Department in achieving its operational and strategic goals. This role involves coordinating meetings, following up on departmental action plans, and maintaining effective communication and documentation.Job Location: Dubai, United Arab Emirates
Industry: Government Administration
Function: Administrative Support
Salary: Estimated AED 8,000 to AED 11,000 monthly
Gender: UAE National Only
Candidate Nationality: UAE Nationals Only
Candidate Current Location: AnyJob OverviewThe Administrative Assistant – Customer Happiness Department will assist in organizing departmental meetings, tracking project progress, maintaining records, and ensuring seamless coordination between various stakeholders. This role is crucial for maintaining operational efficiency and ensuring timely execution of departmental initiatives.Key Responsibilities– Assist in monitoring and following up on departmental action plans and report delays to management
– Arrange meetings with internal and external parties, ensuring all logistical requirements are met
– Organize and support department events in collaboration with concerned departments
– Maintain and manage minutes of meetings and follow up on assigned tasks as per management instructions
– Perform daily administrative duties in accordance with RTA’s procedures
– Track and coordinate the progress of projects assigned to the department, ensuring alignment with approved plans
– Maintain training records for department staff and coordinate with relevant parties for training activities
– Prepare monthly reports for management highlighting action plan progress and achievements
– Perform other administrative responsibilities and tasks assigned by the department leadershipRequired Skills and ExperienceEducation:
– High School CertificateExperience:
– 0-2 years of relevant experience in a recognized organizationSkills:
– Fluent in English (reading, writing, and speaking); Arabic language skills are an advantage
– Effective communicator and active listener
– Strong organizational skills with attention to detail
– Proficient in basic computer applications (Microsoft Office Suite)
– Resourceful and able to build positive working relationships with colleagues and stakeholders
– Ability to prioritize and manage multiple tasks effectivelyWhat We Offer– Competitive government salary and benefits
– Opportunities for professional growth within Dubai’s leading public sector
– Training and development programs to enhance skills and career advancement
– Supportive and collaborative work environment
– Exposure to Dubai’s customer excellence initiatives and service innovation programsAbout the CompanyThe Roads and Transport Authority (RTA) in Dubai is a key government body overseeing transportation, infrastructure, and smart mobility solutions. Through innovation and a commitment to customer happiness, RTA is shaping the future of urban mobility and service excellence in Dubai.
Post DetailsJob Start Date
Salary from 8000.00
Salary to 11000.00
Number of Vacancies 1
Location –Location City Bur Dubai Al GarhoudDesired Candidate’s Profile
Gender No Preference
Nationality
Candidate Current Location

Expected salary: 8000 – 11000 per month

Location: Dubai

Job date: Tue, 29 Apr 2025 22:00:16 GMT

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