Job title: ERP Front End Support and Integration specialist
Company: Parker Connect
Job description: Key Responsibilities:
1.Customized ERP Front-End Support: Provide day-to-day front-end support for the customized ERP system, addressing user queries and technical issues. Troubleshoot and resolve front-end ERP issues in collaboration with internal teams and third-party vendors. Ensure proper system functionality, workflow, and user experience in alignment with business requirements.
2.Meeting Coordination with ERP Vendors: Coordinate and schedule meetings with ERP vendors to discuss system requirements, updates, patches, and enhancements. Act as the primary liaison between the organization’s functional areas and ERP vendors to ensure smooth communication and project progress Document and track meeting discussions, decisions, and action items related to ERP support and implementation.
3.Sage 300 Support: Provide ongoing support for Sage 300, assisting with troubleshooting, issue resolution, and user inquiries. Ensure the system operates efficiently and effectively to support business processes. Collaborate with relevant teams to identify opportunities for system improvements and enhancements within Sage 300.
4.ERP Integration Support with Sage 300Manage the integration of ERP systems with Sage 300, ensuring smooth data flow and system synchronization. Troubleshoot integration issues and collaborate with technical teams to resolve discrepancies. Ensure integration efforts are aligned with business objectives and improve the efficiency of cross-system processes.
5.System Documentation and Reporting: Maintain and update documentation for ERP processes, configurations, and integrations. Provide regular reports on system performance, incidents, and resolution timelines. Develop and maintain user guides, training materials, and FAQs for ERP systems and integrations.
6.Collaboration and User Training: Collaborate with functional areas to ensure the ERP system meets their business needs and specifications. Conduct user training sessions on ERP functionalities and features, focusing on front-end use and integration with Sage 300.Offer continued guidance and support to users to ensure the effective use of the ERP system.Required Qualifications:
1.Bachelor’s degree in Information Technology, or a related field.
2.Proven experience in ERP front-end support, particularly with customized ERP systems.
3.Hands-on experience with Sage 300 and its integration with other ERP systems or applications.
4.Strong understanding of ERP systems, business processes for packaging/manufacturing industry, and integration methodologies.
5.Excellent communication, coordination, and interpersonal skills.
6.Ability to work effectively in a cross-functional team environment.
7.Strong problem-solving skills and attention to detail.
8.Experience in coordinating with external vendors for ERP-related issues and enhancements.Min Experience:5 YearsSalary :AED 6000Temp/Perm::PermanentLocation :DubaiPosted Date:April 21, 2025
Expected salary: 6000 per month
Location: Dubai
Job date: Wed, 23 Apr 2025 05:36:36 GMT
Apply for the job now!
ERP Front End Support and Integration specialist
\