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Medical Front Desk / Patient Access Specialist


Job title: Medical Front Desk / Patient Access Specialist

Company: Dean’s Professional Services

Job description: Now Hiring: Medical Front Desk / Patient Access Specialist – Tomball, TX$17/hr + Full Benefits | Monday – Friday, 8 AM – 5 PM | Temp-to-HireDean’s Professional Services is actively seeking a Medical Front Desk / Patient Access Specialist to join the team at a large, well-respected healthcare organization in Tomball, TX.This position is ideal for candidates with strong customer service skills, attention to detail, and experience in fast-paced medical settings. If you’re dependable, organized, and ready to provide excellent front-line care to patients – we want to hear from you!What You’ll Be Doing:

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  • Greet and assist patients in person and over the phone in a professional and friendly manner
  • Manage a high volume of inbound and outbound calls, identifying yourself and the clinic
  • Schedule, cancel, and reschedule patient appointments accurately
  • Verify insurance eligibility and collect patient demographic and insurance information
  • Collect and process patient payments over the phone and in person
  • Send accurate messages to the appropriate provider or clinical staff
  • Manually remind patients of appointments when needed
  • Verify pharmacy and other clinical information related to the patient’s visit
  • Maintain professionalism and confidentiality in all patient interactions
  • Support daily front desk operations with reliability and accuracy

What We’re Looking For:

  • High School Diploma or GED – Required
  • Must be able to thrive in a fast-paced medical environment
  • Experience with EMR systems and Microsoft Outlook – Required
  • Familiarity with medical terminology, insurance practices, CPT, and ICD-10 codes
  • Basic math skills for handling payments and balancing figures
  • Current BLS certification – Preferred
  • Previous experience in primary care, family practice, internal medicine, urgent care, or ER – Preferred
  • Strong communication skills and customer service mindset
  • Dependable, organized, and detail-oriented

Job Details:

  • Schedule: Monday – Friday | 8:00 AM – 5:00 PM
  • Pay: Starting at $17/hr (based on experience)
  • Benefits: Medical, Dental, Vision, 401(k)
  • Type: Full-Time | Temp-to-Hire

Join a dedicated team making a real impact in healthcare. If you’re ready to be the welcoming face of a trusted medical facility, this is your opportunity.Apply today at: www.deansprofessionalservices.com

Expected salary: $17 per hour

Location: Tomball, TX

Job date: Wed, 16 Apr 2025 22:45:52 GMT

Apply for the job now!