Patient Access Representative

Job title: Patient Access Representative

Company: Louisiana State University Agricultural Center

Job description: About Us:At the forefront of medical discovery as it relates to understanding the causes of obesity, diabetes, cardiovascular disease, cancer and dementia, is a campus of Louisiana State University and conducts basic, clinical and population research. The Center includes Basic Science, Clinical Research, and Population and Public Health, enabling both focused research and translational science. Research at Pennington Biomedical is supported broadly by multiple , and includes approximately 65 faculty and 20 postdoctoral fellows who comprise a network of 44 laboratories and 13 highly specialized core service facilities. Pennington Biomedical is located within state-of-the-art research facilities on a 222-acre campus in Baton Rouge, Louisiana.All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated).If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.Job Posting Title: Patient Access RepresentativePosition Type: ClassifiedDepartment: LSUPBRC ExD – CS – Diabetes and Metabolism Clinic (Tim Gilbert (00089951))Work Location: LSU – Pennington BiomedicalPay Grade: Classified MedicalJob Description:, a world-renowned academic research institute of Louisiana State University, is seeking a Patient Access Representative in the Diabetes and Metabolism Care Clinic.As the first point of contact for patients, the Patient Access Representative will play a vital role in creating a welcoming and efficient experience for patients. This position will ensure that patient check-in processes run smoothly, insurance is verified, and patient records are up-to-date, while maintaining high standards of professionalism and confidentiality.Major ResponsibilitiesPatient Check-In: Welcome patients upon arrival, confirm appointments, and guide them through the check-in process.Insurance Verification: Verify insurance details, ensure eligibility, and explain any pertinent payment policies to patients.Demographic Updates: Confirm and update patient contact information, emergency contacts, and other essential details.Communication Management: Answer and triage incoming phone calls, addressing patient inquiries, directing calls to appropriate personnel, and ensuring efficient communication.Required QualificationsTwo years of clerical experience in a patient care setting such as a medical clinic, hospital, mental health facility, facility for the developmentally disabled, or other type of healthcare facility.Substitutions:Experience as a nursing assistant will substitute for the required experience on the basis of two years of nursing assistant experience for one year of the required experience.A certificate of completion from a medical assistant training program earned at a college or technical institute accredited by the Commission on Accreditation of Allied Health Education Programs or the Accrediting Bureau of Health Education Schools will substitute for one year of the required experience.An associate degree from a medical assistant training program earned at a college or technical institute accredited by the Commission on Accreditation of Allied Health Education Programs or the Accrediting Bureau of Health Education Schools will substitute for the two years of required experience.College training with nine semester hours in education, psychology, counseling, social work, sociology, child guidance, or nursing will substitute for the required experience on the basis of thirty semester hours for one year of the required experience.
​Pennington Biomedical Research Center (PBRC) is an equal employment opportunity employer and serves as a model employer for individuals with disabilities.Additional Job Description:The hourly rate for this position is $13.11 – $18.35 based on qualifications and experience.Competencies: NoneSpecial Instructions: Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.Please include a list of three (3) professional references to the online application. Professional references should be the name, title, company, and contact information from past employers. Professional references should include current or previous supervisors and/or coworkers. Personal references should not be considered for the reference check process.We will respect the request that we not contact a current employer. However, we will need to contact a prior supervisor if such a request is made.Position is paid hourly/bi-weekly and qualifies for state benefits and retirement with LASERS.Posting Date: March 13, 2025Closing Date (Open Until Filled if No Date Specified): March 21, 2025Additional Position Information:Pennington Biomedical is located within state-of-the-art research facilities on a 222-acre campus in . For more information, visit .Questions regarding career opportunities at Pennington Biomedical should be sent to .Background Check – An offer of employment is contingent on a satisfactory pre-employment background check.Benefits – Pennington Biomedical Research Center offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.Essential Position (Y/N):Pennington Biomedical Research Center/LSU is an Equal Opportunity Employer.Contact Information:Questions or concerns can be directed to PBRC Human Resources at 225-763-2776 or .

Expected salary: $13.11 – 18.35 per hour

Location: Baton Rouge, LA

Job date: Fri, 14 Mar 2025 23:15:22 GMT

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