Job title: Telecaller
Company: Innovations Group
Job description: ResponsibilitiesMake outbound calls to customers for banking product promotions, loan offers, credit card services, etc.Handle inbound calls related to customer queries, complaints, and requests.Explain bank products and services clearly and persuasively.Identify customer needs and suggest suitable banking solutions.Maintain accurate records of customer interactions in the system.Follow up with customers to ensure their concerns are addressed.Meet daily, weekly, and monthly call targets.Adhere to banking regulations and guidelines while dealing with customers.Required SkillsMinimum 6 months experience in UAEGraduate or equivalent qualificationPrefer staff that have worked in Banks/DSA’s before thisShould have knowledge of MS OfficeShould have good written and oral skills
Expected salary: 5000 per month
Location: Sharjah
Job date: Fri, 14 Mar 2025 23:01:28 GMT
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Telecaller
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