Job title: Principal Field Service Specialist
Company: Raytheon Technologies
Job description: Date Posted: 2025-03-10Country: United States of AmericaLocation: TX371: 8201 Lemmon Ave Hanger 1 and 2 8201 Lemmon Avenue Hanger 1 and 2, Dallas, TX, 75209 USAPosition Role Type: HybridAt Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threats. Our team solves tough, meaningful problems to create a safer, more secure world.This position is an onsite Centralized Field Engineering (CFE) Principal Specialist role supporting Advanced Sensor Programs (ASP), performing duties as part of a Field Team that interfaces with sensor users to provide long-term technical field support for complex electronic and electro-mechanical radar systems. The home location is Dallas, Texas.The ASP Field Operations program is an energetic, multi-disciplinary team of over 50 field support technicians working collaboratively with internal and external customers and programs to provide and support cutting-edge airborne radar systems capabilities to our nation’s warfighters around the world, and around the clock. This team is positioned at the tip of the spear, alongside the customer, providing direct support to ensure the warfighter has the most capable systems on the front line to meet the challenges our nation faces.What You Will Do:
- Participate in the development, maintenance, and sustainment of the sensor system.
- Conduct daily reviews with customers.
- Perform administrative tasks essential for system maintenance, including planning, coordination, task monitoring, shipping, receiving, packaging, and inventory management.
- Utilize knowledge gained from and through field experiences to provide onsite technical support and assistance directly to customers when required.
- Communicate technical information effectively in both written and verbal formats.
- Collaborate with offsite engineering teams to troubleshoot and perform necessary repairs.
- Lift, bend, and move within a normal range of motion to perform maintenance tasks.
- Routine lifting and maneuvering of items weighing over 40 lbs.
- Travel:
- OCONUS travel: Two (2) 75-day deployments per year.
- CONUS travel: Up to 40 days per year.
What You Will Learn:
- How to support and maintain cutting-edge technology in the field.
- How to support a highly mobile customer in very dynamic environments.
- How to manage and prioritize multiple requirements from different organizations.
Qualifications You Must Have:
- Typically requires a bachelor’s degree and a minimum of five (5) years of relevant experience.
- Current and transferrable Top Secret security clearance with a current Tier 5 (T5) investigation (required on the first day), with the ability to obtain program access after onboarding.
- Experience in repair and maintenance of complex military electro-mechanical systems.
- Experience in system integration, logistics processes, and logistics procedures.
Qualifications We Prefer:
- Experience with the Naval Aviation Maintenance Program (NAMP) and Optimized Organizational Maintenance Activity (OOMA).
- Experience with airborne radar systems.
- Proficiency in navigating and executing commands within a UNIX environment and interpreting maintenance-related results.
- Strong technical writing, oral communication, and interpersonal skills.
- Ability to work outdoors in challenging environmental conditions.
What We Offer:
- At RTX, our values—Safety, Trust, Respect, Accountability, Collaboration, and Innovation—guide everything we do.
- Whether you are launching your career or are an experienced professional, we offer a comprehensive total rewards package, including:
- Competitive compensation
- Healthcare, wellness, and retirement benefits
- Work-life balance programs
- Career development and recognition programs
- Additional benefits such as parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.
The salary range for this role is 82,000 USD – 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.Privacy Policy and Terms:Click on this to read the Policy and Terms
Expected salary: $82000 – 164000 per year
Location: Dallas, TX
Job date: Wed, 12 Mar 2025 23:07:13 GMT
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