Job title: Patient Access Supervisor
Company: Wheeler Staffing Partners
Job description: Patient Access SupervisorEmployment Type: Direct Hire
Location: Chattanooga, TN 37404, 100% Onsite Required to be on-site for all shifts.
Relocation Assistance: Up to $5,000 (dependent on location and circumstances).
Sign-On Bonus: Up to $10,000 (if relocation is not utilized).
Salary: $39K – $49K (potential for higher compensation based on experience and leadership background).
Work Hours: Primarily Monday – Friday, but may require availability for late shifts and weekend rotations.
- Team Structure:
- Supervises 10-11 employees when fully staffed.
- Covers outpatient leadership and cardiology as needed.
- May need to provide coverage at additional location during late shifts.
- Rotates on-call weekends every 6 weeks, depending on staffing levels.
Job Summary:
The Patient Access Supervisor will oversee the Emergency Department (ED) registration team, ensuring smooth daily operations, mentoring staff, and implementing best practices for patient access processes.Essential Duties and Responsibilities:
- Provide daily support, mentoring, and training to both new and existing Patient Access staff.
- Assist in short- and long-term planning for all areas of the Registration Process (including Admitting, Centralized Scheduling, Emergency Department, and offsite clinics).
- Maintain a high level of customer service by helping staff resolve escalated issues.
- Enforce departmental policies, practices, and procedures in line with hospital and corporate guidelines.
- Monitor daily activities and performance metrics, including financial clearance reports.
- Perform all Patient Access functions as needed.
- Serve as an essential member of the management team, ensuring operational goals are achieved.
Supervisory Responsibilities:
- Direct Reports: Patient Access Representatives I-IV
Requirements:
- High School Diploma required.
- College degree preferred (Business, Accounting, Medical Administration, or related field).
- 4+ years of experience in a medical facility, health insurance, or related area.
- 5+ years of Patient Access experience preferred.
- 2+ years in a supervisory or lead role preferred.
- Strong interpersonal and organizational skills.
- Demonstrated leadership abilities.
- In-depth knowledge of Health Care Information Systems.
- Understanding of Revenue Cycle Management and Regulatory Agencies.
- Strong written and verbal communication skills.
Additional Requirements:
- Candidates must provide confirmation of required vaccinations and screenings prior to employment, including but not limited to COVID-19 and influenza vaccinations.
If you are a dynamic leader with experience in Patient Access and Emergency Department operations, apply today to join an innovative healthcare team!
Expected salary: $39000 – 49000 per year
Location: Chattanooga, TN
Job date: Tue, 04 Mar 2025 23:42:41 GMT
Apply for the job now!